Medical Assistant/Clinical Service Specialist, Per Diem - Plymouth, MN

About the role

VIVO Infusion is seeking a dedicated and compassionate Medical Assistant/Clinical Service Specialist to join our team at our Plymouth, MN location. In this role, you will play a crucial role in our clinical operations by providing essential support to our medical team, patients, and the infusion center.

Responsibilities

• Welcomes patients, updates patient charts, and communicates pertinent patient data to providers and nurses.
• Supports administrative tasks such as scheduling, managing phone calls, and processing payments.
• Oversees and ensures efficient turnover of exam rooms.
• Aids providers in the exam room as requested.
• Collects, prepares, and submits ordered patient lab specimens as directed.
• Triage patient phone calls and messages and documents them appropriately.
• Orders and manages supplies under the direction of the manager.
• Disinfects and stocks the exam rooms.
• Demonstrates effective communication skills and reports patient issues as needed.
• Follows company policies and CDC guidelines for infection control.

Qualifications

• High school graduate or equivalent, required.
• Medical Assistant Certification, preferred.
• CPR/BLS, required prior to start date.
• One year of experience working within a clinical environment, required.
• One year in an administrative, patient-facing, or customer service role, required.
• Phlebotomy and lab processing skills, preferred.

Skills

• Self-motivated with the ability to work independently as needed.
• Outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients, and physicians.
• Computer skills for electronic recordkeeping.
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.