Medical Assistant/Client Service Specialist, Mobile Immunization

About the role

Harris County Public Health (HCPH) is a network of over 1,100 public health professionals dedicated to improving health outcomes for approximately 2.3 million residents in unincorporated Harris County. HCPH offers a range of services including medical and dental services, community programming, and health education.

Responsibilities

• Assists with patient appointments by performing Immunization, phlebotomy (including capillary and venous draws), urine collection, pregnancy tests, lead testing, vital signs, and gathering patient histories.
• Performs clinic front office duties; scheduling, answering phone, and checking patients in/out as needed.
• Prepares and labels all patient specimens for transport to appropriate laboratories.
• Provides in-room support for all clinical staff during the clinic visits as needed, including assisting the provider during procedures.
• Maintains laboratory and exam rooms in a neat, clean, and orderly manner in accordance with infection control policies, and complete monthly inventory.
• Supports the coordination of scheduling patients to receive services from Multidisciplinary team members.
• Interviews clients to collect required information for eligibility determination, using grant and payor guidelines.

Requirements

• Completion of a community college or business/technical school Medical Assistant program.
• Six (6) months of experience in a healthcare setting.
• Experience in phlebotomy.
• American Heart Association CPR Certification.
• Valid Texas Driver's License.

Qualifications

• Knowledge, Skills and Abilities: Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook); excellent communication skills (verbal & written); ability to establish and maintain effective working relationships and foster teamwork in a diverse environment; ability to maintain confidentiality when dealing with sensitive information; ability to work well with teammates; communicates clearly and effectively, both orally and in writing.
• Core Competencies: Data Analytics and Assessment Skills; Communication Skills; Health Advancement Skills; Community Partnership Skills; Public Health Science Skills.

Preferences

• Licenses/Certifications: Medical Assistant Certification.
• Language: Bilingual (English/Spanish).