Medical Assistant - Certified

About the role

This job provides individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Assists in the delivery of health care services to patients of various backgrounds and age and maintains positive relationships with patients and their families. Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit, providing support to them as well as to the attending physician. Communicates via phone to ensure patient needs are met timely and accurately. Accesses company's data systems to document pertinent medical information.

Responsibilities

• Supports the patient and provider throughout the patient visit
• Ensures the patient and provider are prepared for the visit
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment
• Provides excellent patient service through effective communication both over the phone and in person
• Completes appropriate documentation including patient registration if necessary
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
• Maintains required certifications
• Performs other duties as assigned

Requirements

• Education: Required - High School Diploma/GED; Preferred - Completion of a formal medical assistant training program.
• Work Experience: Required - Experience working with and maintaining confidential information including experience working in a fast-paced environment with minimal supervision

Qualifications

• Certifications: Required - Medical Assistant Certification; Required - Basic Life Support (BLS) from the American Heart Association

Skills and Abilities

• Clinical knowledge
• Proficiency in using computers, software, and web-based applications
• Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
• Strong interpersonal and customer service skills

Benefits

Details not specified.

Pay

Details not specified.

Schedule

Details not specified.

Regions

At Ochsner, we provide comprehensive care across the Gulf South region. Find an Ochsner hospital or health center in your area and explore available career opportunities.

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