Medical Assistant-Certified
Ochsner Health · Covington, LA · 2 wk ago
HealthcareFull-time
About the role
We provide individualized, medical care of assigned patients in person, electronically and via telephone under the supervision of a licensed health care provider. Our team supports the delivery of health care services to patients of various backgrounds and ages, fostering positive relationships with them and their families.
Responsibilities
- Supports the patient and provider throughout the patient visit
- Ensures the patient and provider are prepared for the visit
- Maintains positive relationships with patients and their families
- Works effectively with fellow employees to ensure the efficient flow of patients throughout their visit
- Provides excellent patient service through effective communication both over the phone and in person
- Completes appropriate documentation including patient registration if necessary
- Maintains required clinical knowledge, technical skills, training and credentials through personal professional development
- Maintains confidentiality of patient information
- Communicates via phone to ensure patient needs are met timely and accurately
- Accesses company's data systems to document pertinent medical information
- Performs other duties as assigned
Requirements
- Education: High School Diploma/GED
- Experience: Formal medical assistant training program completion
- Work Experience: Experience working with and maintaining confidential information, experience working in a fast-paced environment with minimal supervision
Qualifications
- Clinical knowledge
- Proficiency in using computers, software, and web-based applications
- Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
- Strong interpersonal and customer service skills
Skills
- None specified
Benefits
- Not specified
Pay
- Not specified
Schedule
- Not specified