Medical Assistant, Center Team Lead

About the role

We are seeking a Medical Assistant (MA) to lead the team and deliver hands-on patient care in a supportive and patient-centered environment. This role supports both clinical and administrative areas, ensuring compliance with regulatory standards and fostering a positive patient experience.

Responsibilities

• Oversee day-to-day operations and clinical staff support within the health center.
• Ensure compliance with policies and standards, including regulatory, procedural, and licensing requirements, and patient privacy regulations.
• Meet key performance indicators (KPIs), manage daily operations, and workflows.
• Create and facilitate staff schedules, monitor timecards, and work with Area Operations leadership.
• Function as the subject matter expert (SME) and be accountable for staff training and competency demonstrations.
• Manage supply and pharmacy inventory, and support leadership in resolving issues.
• Provide significant time dedicated to patient facilitation and care, assist physicians or clinicians, and educate patients.
• Collaborate with the Physician(s), Clinician(s), and/or Total Health Solutions team.

Qualifications

• High School Diploma or equivalent.
• Registered/Certificated MA or 3+ years of MA experience required.
• Current clinical license in good standing.
• Current BLS or CPR Card required.
• Proficient experience with Practice Management and Electronic Medical Records.
• Demonstrated current experience with Electrocardiogram (EKG), vital signs, venipuncture, capillary, and injection.
• Ability to work at multiple locations upon business need.
• Physical ability to lift, pull, push, and manipulate equipment and patients.

Benefits

CareATC offers a full benefit package including Medical, Dental, Vision, 401K, PTO, Disability & Life Insurance, and a Wellness Program. No cost or low cost medical care and medication for employees and dependents. Consistent schedule with no on-call or holiday schedules, allowing for work-life balance and manageable productivity expectations.