Medical Assistant Team Lead

Why Join Elara Caring?

• Competitive pay: $18.00-$20.00/hr
• $500 sign-on bonus
• A collaborative, mission-driven work environment
• Opportunities for advancement
• Tuition reimbursement for full-time staff
• Continuing education opportunities for all employees at no cost
• Medical, dental, and vision benefits for eligible employees
• 401(k) with employer match
• Paid time off, paid holidays, family bereavement, and pet bereavement
• Pet insurance

What You Will Do

• Provide hands-on personal care and medical assistant support based on client care needs
• Support elderly and disabled individuals with daily care activities
• Lead, guide, and support caregivers during assigned shifts
• Aid in task direction, coaching, and issue resolution for care staff
• Monitor client wellbeing, including physical, mental, and emotional status
• Report significant changes in client condition to the appropriate supervisor
• Maintain accurate documentation and communicate updates as needed
• Promote patient safety by identifying concerns and escalating them appropriately
• Represent Elara Caring with professionalism, compassion, and courtesy
• Attend required trainings and participate in skill development opportunities
• Support implementation of policies, procedures, and process improvements
• Maintain confidentiality of patient and staff information
• Perform additional duties or assignments as needed

What Is Required?

• Must be at least 18 years of age
• Medical Assistant certification in the state of Michigan
• Previous experience providing care to elderly or disabled individuals preferred
• Leadership, team lead, or shift lead experience preferred
• Ability to motivate, mentor, and support care staff professionally
• Strong verbal and written communication skills
• Caregiver-centered approach to care
• Ability to problem-solve, follow instructions, and prioritize tasks
• Comfortable supporting schedules, task assignments, and daily care coordination
• Ability to communicate effectively with patients, families, coworkers, and supervisors
• Knowledge of basic medical assistant and personal care support tasks
• Ability to work in a fast-paced, physically active environment
• Standing, walking, bending, lifting, assisting with transfers, and handling equipment
• Lifting 50-100 lbs as needed

Work Setting

• This is a facility-based position at Arbor North in Jackson, MI
• This is not a traveling home-to-home assignment
• You will report to the Branch Manager