Medical Assistant Atrium Health SHVI Southpark FT

About the role

Full-time position in Cardiology at Southpark. Monday–Friday schedule. Sign-on bonus eligible based on eligibility.

Responsibilities

• Adhere to Medical Assistant scope of practice; follow all policies and procedures; maintain training and competency based on area of specialty when providing patient care.
• Perform rooming/visit tasks: vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab-related duties: venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking; perform Point of Care testing (POCT) per standing order/provider order.
• Complete Clinical Laboratory Improvement Amendments (CLIA)–approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned: medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment; ensure instruments and equipment are cleaned appropriately; verify equipment/supplies are in working order and areas are appropriately stocked.
• May assist with training and onboarding of other teammates; may serve as a role champion or on a committee.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served; interpret data reflective of the patient’s status and identify each patient’s age-specific requirements.

Education

• Greater Charlotte: High School Diploma or GED required; completion of an accredited Medical Assistant program or equivalent structured military clinical training per DD214; or EMT.
• IL/WI Divisions: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
• Wake Forest: High School Diploma or GED required; completion of an accredited Medical Assistant program or equivalent structured military clinical training per DD214; or EMT.
• Floyd & Navicent: High School Diploma or GED required; completion of an accredited or approved Medical Assistant program, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.

Certification / License

• Greater Charlotte: Current American Heart Association (AHA) BLS certification required; successful completion of Atrium Health’s competency assessment; recognized or certified as a CMA or RMA by AAMA, NHA, NHCWA, NCCT, ARMA, AMT, NAHP, or NRMA; successful completion of system-approved program to become a primary trainer for new teammates.
• IL/WI Divisions: Basic Life Support (BLS) for Healthcare Providers certification issued by AHA required within 45 days unless waived by department leader; certified or registered as a CMA or RMA by AAMA, CCMA (NHA), RMA (AMT), NCMA (NCCT), CMAC, or AMCA.
• Wake Forest: Current AHA BLS certification required; certified or registered as a CMA or RMA by AAMA, AMT, AAH, NHCWA, NHA, MCMA, NAHP, or NRMA; PEARS may be required within 1 year in select areas; successful completion of Atrium Health’s competency assessment; demonstrates professional practice advancement through roles such as safety coach, super-user, vaccine coordinator, SPICE or OSHA/IP certificate holder; achieves 6 points from the list of additional market responsibilities.
• Floyd & Navicent: Basic Life Support (BLS) for Healthcare Providers certification issued by AHA required within 45 days unless waived by department leader; certified or registered as a CMA or RMA by AAMA, CCMA (NHA), RMA (AMT), NCMA (NCCT), CMAC, or AMCA.

Experience

• Two years of experience in a clinical practice setting as a Medical Assistant.

Knowledge / Skills / Abilities

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance; for patient lifts over 35 pounds or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member when available.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Exposed to mechanical, electrical, chemical, blood and body fluids hazards on a frequent basis; required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.