Medical Assistant - Atrium Health LC Union West FT

Full-time position (40 hours per week) with benefits, scheduled Monday through Friday, 8 am to 5 pm. No weekends or holidays.

Responsibilities

• Adhere to Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on area of specialty when providing patient care.
• Perform rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab-related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Conduct Point of Care testing (POCT) per standing order/provider order.
• Complete Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross-trained to perform duties relevant to specialty or clinic practice within the scope of the Medical Assistant.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensure equipment and supplies are in working order, and areas are appropriately stocked.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.

Requirements

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or structured military training which is clinical in nature per DD214 (in lieu of a formal medical assistant program or EMT), or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (requirements vary by location).
• Current American Heart Association (AHA) BLS certification required (timing may vary by location).
• Successful completion of competency assessment (location-specific).
• Certification from one of the following may be required (location-specific):
  • American Association of Medical Assistants (AAMA)
  • American Medical Technologists (AMT)
  • American Allied Health (AAH)
  • National Healthcare Worker's Association (NHCWA)
  • National Health Career Association (NHA)
  • National Registry of Medical Assistants (NRMA)
  • Pediatric Emergency Assessment, Recognition, and Stabilization (PEARS) (may be required within 1 year in select areas)

Skills

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a Windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds or when the patient is unable to assist, patient handling equipment is expected to be used with at least one other team member when available.
• Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood, and body fluids. Required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Pay

Pay range: $21.85 - $32.80 per hour.

Benefits

• Comprehensive suite of Total Rewards including:
  • Base compensation with opportunity for annual increases based on performance.
  • Premium pay such as shift differential, on-call pay, and more based on the role.
  • Incentive pay for select positions.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs may depend on FTE or status (e.g., full-time, part-time, per diem, temporary).