Medical Assistant II - Atrium Health Southpark IM FT

Full-time position (40 hours per week) in the Internal Medicine department at the Southpark clinic.

Schedule

Monday to Friday, 8:00 AM - 5:00 PM.

Pay

$22.90 - $34.35 per hour.

Responsibilities

• Adhere to Medical Assistant scope of practice, follow all policies and procedures, and maintain training and competency based on area of specialty when providing patient care.
• Perform rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Assist provider with or perform procedures as ordered.
• Perform lab-related duties such as venipuncture, specimen collection/labeling/packing, preparation of lab orders/requisitions, and results tracking. Conduct Point of Care testing (POCT) per standing order/provider order.
• Complete Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administer medications and vaccines safely following the rights of medication administration.
• Perform other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Demonstrate effective and timely communication, teamwork, and appropriate escalation.
• Maintain a clean work environment ensuring instruments and equipment are cleaned appropriately. Ensure equipment and supplies are in working order, and areas are appropriately stocked.
• May assist with training and onboarding of other teammates.
• May serve as a role champion or on a committee.
• Demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs.

Requirements

• High School Diploma or GED required.
• Completion of an accredited Medical Assistant program or structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT (Greater Charlotte and Wake Forest).
• Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years (IL/WI Divisions, Floyd & Navicent).
• Current American Heart Association (AHA) BLS certification (Greater Charlotte and Wake Forest).
• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) to be obtained within 45 days unless department leader has determined it is not required (IL/WI Divisions, Floyd & Navicent).
• Recognized or certified as a CMA or RMA by one of the following National Organizations:
  • American Association of Medical Assistants (AAMA)
  • National Health Career Association (NHA)
  • National Healthcare Worker's Association (NHCWA)
  • National Center for Competency Testing (NCCT)
  • American Registry of Medical Assistants (ARMA)
  • American Medical Technologists (AMT)
  • National Association for Health Professionals (NAHP)
  • National Registry of Medical Assistants (NRMA)
• Successful completion of Atrium Health’s competency assessment (Greater Charlotte and Wake Forest).
• Two years of experience in a clinical practice setting as a Medical Assistant.

Skills

• Ability to perform routine and complex technical skills within the Medical Assistant scope of practice after demonstrated competency.
• Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members, and physicians.
• Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
• Demonstrates customer service skills that support a positive patient experience.

Physical Requirements and Working Conditions

• Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
• Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
• Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
• Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood, and body fluids.
• Will be required to wear protective clothing and equipment as needed.
• Operates all equipment necessary to perform the job.

Benefits

• Comprehensive suite of Total Rewards including benefits and well-being programs, competitive compensation, and generous retirement offerings.
• Base compensation within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift and on-call pay.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and short- and long-term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.