Medical Assistant - Atrium Health Liver Care and Transplant FT

About the role

The role supports two main outpatient Hepatology clinics in Charlotte, NC, focusing on adult patients aged 18 and older. The clinics operate Monday through Friday, with no weekend hours.

Responsibilities

• Adheres to Medical Assistant scope of practice, follows all policies and procedures, and maintains training and competency based on area of specialty when providing patient care.
• Performs rooming/visit tasks such as vital signs, medication reconciliation, medical history, health maintenance, allergy review, and screenings (depression, suicide, falls, social drivers of health, etc.).
• Affords assistance to providers with or performs procedures as ordered.
• Completes Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards.
• Administers medications and vaccines safely following the rights of medication administration.
• Completes other duties as assigned such as medication refills, insurance authorizations, safety/regulatory log completion, patient messaging, medication/supply ordering, appointment scheduling, and referrals.
• Cross-trained to perform duties that are relevant to specialty or clinic practice within the scope of the Medical Assistant.
• Demonstrates effective and timely communication, teamwork, and appropriate escalation.
• Maintains a clean work environment ensuring instruments and equipment are cleaned appropriately.
• Ensures equipment and supplies are in working order, and areas are appropriately stocked.

Requirements

• Education: High School Diploma or GED required. Completion of an accredited Medical Assistant program or may have completed structured military training which is clinical in nature per DD214 in lieu of a formal medical assistant program or EMT.
• Experience: No Experience Required.
• Physical Requirements: Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday. Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.

Qualifications

• Knowledge / Skills / Abilities: Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency. Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians. Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems. Demonstrates customer service skills that support a positive patient experience.

Skills

• Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA)
• CLIA approved waived laboratory tests and practice-specific diagnostic testing
• Medication administration
• Rooming/visit tasks
• Performing procedures as ordered
• Lab related duties
• Point of Care testing (POCT)
• Completing Clinical Laboratory Improvement Amendments (CLIA) approved waived laboratory tests
• Ensuring equipment and supplies are in working order

Benefits

Advocate Health offers a comprehensive suite of Total Rewards including compensation base, premium pay, incentive pay, opportunity for annual increases based on performance, benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development, and so much more.