Medical Assistant

Full-time, day shift position located at 5 Palisades Dr., Albany.

About the Role

Join St. Peter's Health Partners, where career opportunities and quality of life converge. This Medical Assistant role supports nurses and physicians in providing quality medical care, with a strong orientation program, generous tuition allowance, and Monday–Friday office hours.

Responsibilities

• Escort patients to exam rooms, take vital signs, and document health information in the electronic medical record.
• Respond to patient concerns appropriately.
• Complete referrals and obtain pre-authorizations for diagnostic testing.
• Follow proper protocol for collection and delivery of specimens.
• Participate in required meetings and practice huddles.
• Complete and scan incoming patient forms into the electronic medical record.
• Use Universal Precautions in all patient encounters and follow exposure protocols.
• Document exposure incidents per policy.
• Notify physicians of patients needing intervention.
• Ensure exam rooms are stocked, cleaned, and adequately supplied.
• Perform office testing within scope of practice and handle medical waste appropriately.
• Provide educational materials and electronic copies of medical records to patients.
• Perform front-end revenue cycle functions (scheduling, registration, check-in/out, charge entry, claims, end-of-day processes) if applicable.
• Handle document processing, scanning, and inbox monitoring.
• Comply with Patient Centered Medical Home (PCMH) care delivery model.
• Complete all mandatory training and maintain patient confidentiality (HIPAA).
• Work cooperatively with team members to ensure quality patient care.
• Communicate respectfully with providers, staff, and colleagues.
• Adhere to the organization’s Code of Conduct.
• Obtain and maintain medical assistant certification per policy.
• Cross-cover other areas as needed.

Requirements

• High School Diploma or equivalent.
• At least 10 months of work and/or clinical training experience in healthcare.
• Proficiency in obtaining manual vital signs.
• Experience using an electronic health record system.
• Commitment to confidentiality and respect.
• Ability to record patient data (health history, family history, allergies, medications, complaints, screening questionnaires).
• Knowledge of basic anatomy and medical terminology.
• Experience assisting healthcare providers in clinical tasks and procedures.
• Ability to provide patients with health and wellness information.

Preferred Qualifications

• Graduate of a Medical Assistant Training Program.
• National Medical Assistant Certification (CMA, CCMA, RMA).

Pay

$19.00 – $25.09 per hour, based on experience, skills, and education.

Benefits

• Strong orientation program.
• Generous tuition allowance and career development opportunities.