Medical Assistant

Overview

Medical Assistant Willamette Valley Cancer Institute is seeking a dedicated and compassionate Medical Assistant to join our clinical team in the Eugene/Springfield area. As a vital member of our collaborative care team, the Medical Assistant plays a key role in supporting patient care and enhancing the overall patient experience. We're looking for someone with a strong clinical background, a flexible approach to scheduling, and a commitment to teamwork and excellence. If you thrive in a fast-paced environment and are passionate about making a difference in the lives of patients, we encourage you to apply.

Responsibilities

• Patient Data Collection: Accurately take and record patient information during each physician visit, including but not limited to vital signs, updates to medications and allergies, depression screenings, smoking status, activity levels, and patient and family health history.
• Electronic Health Records (EHR): Document patient interactions and clinical data accurately in the EHR system, maintaining confidentiality and compliance with HIPAA regulations.
• Room Preparation & Maintenance: Prepare exam rooms before patient visits and ensure cleanliness and proper stocking of medical supplies.
• Clinical Support: Assist physicians and nursing staff with in-office procedures, exams, and treatments, ensuring a smooth and efficient workflow.
• Order Follow-Up: Monitor and follow up on medical orders to ensure they are scheduled within the requested time frame, helping maintain timely and coordinated patient care.
• Coordination of Care: Facilitate biopsy requests, genetic testing requisition, outside lab orders, imaging requests and misc. orders.
• Chart Preparation: Perform chart prep for upcoming patient appointments by reviewing and organizing relevant clinical information to ensure providers have the necessary documentation for efficient and informed visits.
• Message & Portal Monitoring: Monitor the chart message queue and patient portal, responding to patient calls and messages promptly to assist with questions, concerns, and coordination with outside facilities.
• Provider Communication: Maintain excellent communication with providers by keeping them informed of patient concerns, schedule changes, and other relevant updates to support seamless care delivery.

Qualifications

• High school graduate or equivalent
• 1-3 years of experience
• Experience with refill protocols in clinic or hospital setting strongly preferred
• Certificate of graduation from an accredited program for Medical Assistants or NCMA certification preferred
• Current BCLS certification required within 3 months of hire

Physical Demands

Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range.

Work Environment

Exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment may occur.