MEDICAL ASSISTANT

About the role

Dedicated and compassionate Medical Assistant with a commitment to providing exceptional patient care in an outpatient setting. Adept at performing a wide range of clinical and administrative tasks to support healthcare delivery. Possess strong communication skills to interact with patients, healthcare professionals, and administrative staff. Committed to maintaining a patient-centric focus while ensuring the smooth operation of daily clinic activities.

Responsibilities

• Greet patients and escort them to exam rooms.
• Obtain and record patient vitals, including height, weight, blood pressure, pulse, respiration, and temperature.
• Measure and fit patients for compression stockings and assist with putting them on.
• Take before and after pictures of patients.
• Ensure rooms are stocked appropriately and clean and prepare rooms for procedures.
• Assist with room and tray set-up for patient procedures.
• Assist RN and PA in preparing medications and filling syringes (as permitted by state law).
• Issue patients pre- and post-procedure instructions, prescriptions, ensuring compliance and understanding.
• Coordinate day-to-day traffic of the clinic schedule to maintain patient flow.
• Provide excellent customer service.
• Treat team members and patients with compassion and respect.
• Maintain autoclave spore compliance records.
• Assist with medical supply inventory management, including the ordering, receiving, and organizing of medical supplies.
• Maintain privacy and confidentiality of patient records according to HIPAA.
• Troubleshoot and resolve day-to-day issues.
• Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, and adheres to professional standards, policies, and procedures in compliance with federal, state, and local regulations.
• Assist in training new staff on policies and procedures.
• Actively engage in cross-training initiatives to acquire proficiency in various clinic functions.
• Provide coverage for other clinics as needed, demonstrating adaptability and teamwork.
• Collaborate with team members across clinics to maintain a cohesive and supportive work environment.
• Embrace opportunities for continuous learning and skill development to enhance overall clinic efficiency.

Requirements

• High School Diploma.
• Graduation from an accredited Medical Assistant program is required, or completion of equivalent programs.
• Certification as a Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) is preferred.
• Current basic life support certification, or ability to complete the course within first 30 days of employment.
• Minimum of 1 year of experience in a physician's office or hospital.

Skills

• Administrative skills, such as answering phone calls, scheduling appointments, and greeting patients.
• Communication skills, including effective communication with patients, families, and other members of the healthcare team.
• Time management skills.
• Cleanliness and adherence to protocols.
• Attention to detail.
• Proficient use of Athena EHR or similar Electronic Health Record (EHR) system.
• Bilingual (Spanish/English)

Working Conditions

Involves standing and walking during various tasks. Requires full range of body motion, including handling and lifting patients. Demands manual and finger dexterity along with eye-hand coordination. Occasionally entails lifting and carrying items weighing up to 30 pounds.