Medical Assistant

About the Role

At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values—putting people first, striving for excellence, and having a can-do mindset—Signature Health is the best place for the next step in your rewarding career.

The Medical Assistant is responsible for a variety of patient care, technical, and clerical related functions and clinic patient flow by assisting members of the patient care team and providing a broad range of health care services. The role involves prepping patients for appointments, administering medications, completing health and medication documentation, obtaining vital signs, and maintaining a healthy and safe work environment.

Responsibilities

• Intake of all patient appointments, including taking vital signs, height and weight, confirming reason for visit, interviewing patients to document health history, preparing patients for examinations/interviews/procedures, and updating medication profiles prior to provider visits.
• Assist in evaluating patient responses to the plan of care and collaborate with the inter-professional team to adjust care as directed by the RN or provider.
• Coordinate care for patients across service lines within and outside of Signature Health to ensure excellent patient care.
• Complete appropriate documentation in the medical record to comply with state, federal, and departmental policies.
• Exhibit a non-judgmental, empathetic, and supportive approach when communicating with patients, families, and staff.
• Provide care that is safe, ethical, patient- and family-centered, culturally congruent, age-related, and evidence-based.
• Ensure quality of care by implementing nursing philosophies and standards, and enforcing adherence to state board of nursing requirements and other governing regulations.
• Administer medication under the direction of a Physician or Nurse Practitioner.
• Collect blood, tissue, or other laboratory specimens, log them, and prepare them for testing.

Requirements

• Graduate of an accredited Medical Assistant program required.
• 1+ years' experience in an ambulatory-based setting as a Medical Assistant preferred.
• Medical Assistant Certification required; certification completion required within 6 months of hire.
• Current Basic Life Support (BLS) certification required.
• Knowledge and comfortability with vaccine administration; knowledge of OSHA, FDA, and CDC guidelines.

Working Conditions

• Work is normally performed in a typical interior/office/clinical environment.
• Flexibility to work evenings and extended hours may be required.
• Requires periods of sitting, standing, telephone, and computer work.
• Hearing and speaking abilities adequate for in-person, telephone, and telehealth interactions.
• Visual acuity sufficient for reading printed materials and computer screens.
• Occasional lifting and carrying of items weighing up to 15 pounds, unassisted.
• Possible exposure to bloodborne pathogens while performing job duties.
• Work may occur both indoors and outdoors, including in heat/cold, wet/humid, and dry/arid conditions.
• Frequent use of personal protective equipment to prevent exposure to hazardous materials.
• May be requested to work overtime and weekends for special program events.
• Ability to stand for long periods, frequent bending, reaching, repetitive hand movements, walking, squatting, and sitting.
• Sufficient dexterity to operate a PC and other office equipment.

Benefits

• Medical, Dental, and Vision coverage.
• 401k match.
• HealthJoy—a no-cost medical and mental health online resource available from day one.
• Robust earned paid time off (PTO) program.
• Federal Loan Forgiveness Program (available on eligible roles).
• Professional Development Support.

All employees are required to comply with the Signature Health Annual Influenza Vaccination Policy, with options for medical or religious exemptions. Signature Health is a drug-free workplace, and pre-employment drug screening is required after a conditional job offer.