Medical Assistant

About the role

This role functions as an integral member of the medical home team in providing direct patient care, assisting physicians, mid-level providers, nurses, and other medical staff by performing administrative and clinical duties under the direction of a physician. The role reports to the nurse manager or designee, who is responsible for administrative supervision and orientation to the area's policies and procedures.

Responsibilities

The role includes administrative, clinical, and professional development responsibilities. Administrative responsibilities include reviewing daily appointment schedules, obtaining external medical and immunization records, processing lab letters and referrals, and tracking labs and referrals. Clinical responsibilities include preparing and assessing patients for visits, observing and recording patient responses to medical care, and assisting with office procedures and collection of specimens.

• Review daily appointment schedule with relevant staff and develops a plan for patient care activities
• Obtain external medical and immunization records prior to appointment
• Process lab letters, phone calls, prescription refill requests, referrals and forms, and obtain prior authorizations for medications, referrals and tests per insurance requirements
• Track labs and referrals, scans and indexes appropriate documents
• Prepare and assess patients for visit
• Ensure exam rooms are neat, clean, and stocked per infection control standards
• Observe, record and report patient responses to medical care provided during appointment
• Assist with office procedures and collection of specimens

Requirements

• Must have completed training through an accredited Medical Assistant training program
• Must have a current healthcare provider BLS for Healthcare Providers certification within 90 days of hire and/or placement in job from one of the following: American Heart Association, American Red Cross Rescuer, Military Training Network

Skills

The individual must be able to demonstrate basic patient skills and skill in the use of supplies and assigned equipment, communicate effectively with patients, families, and PHHS staff, and demonstrate patient-centered/patient-valued behaviors.

Qualifications

None

Benefits and Work Environment

The role is located at the Moody Outpatient Center 4th Floor, and is a full-time position with a Monday to Friday schedule. The individual may be required to travel to other locations as assigned and contribute to team and clinic operations by cross-covering co-workers during training, meetings, lunch, and/or as needed per scope, competency, and education.