Medical Assistant

About the role

One Medical is a primary care solution dedicated to transforming healthcare by making quality care more affordable, accessible, and enjoyable. We aim to improve the experience for everyone involved, including patients, providers, employers, and health networks. Since 2008, we've been providing seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses, and mental health concerns. In February 2023, One Medical joined Amazon Health, aiming to deliver exceptional health care to more consumers, employers, care team members, and health networks.

Opportunity

As a One Medical Lab Services Specialist, you'll play a crucial role in enhancing the patient experience by performing venipunctures and other clinical support services. Reporting to the Operations Manager and collaborating with a diverse team of providers and administrative assistants, you'll contribute to the patient's primary care team both locally and as part of a larger district. Your responsibilities include:

• Providing best-in-class venipuncture services
• Maintaining high standards of in-office care through proper specimen labeling, handling, and processing, inventory upkeep, and tool sterilization
• Caring for members beyond the lab room by answering patient messages, following up on lab cases, and assisting with clerical duties such as biometric screening forms, medical record and consult reviews, billing inquiries, and DOH reporting
• Maintaining proficiency in our technology suite including Slack, G-Suite, Zoom, and our Electronic Medical Record System 1Life

Qualifications

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong written and verbal communication skills
• A High School Diploma or equivalent
• Proficiency in computer technology such as typing, navigating the internet, and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus)
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Phlebotomy experience and/or certification preferred
• Experience with extended scope care including but not limited to non-blood specimen collection and processing, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs preferred

Pay and Schedule

The range for this role is $21.50-$23.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/.

Benefits

One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the date of hire. The benefits package includes:

• Taking care of you today
• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends, and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental, and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year
• Protecting your future for you and your family

Benefits

One Medical offers a comprehensive benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the date of hire. The benefits package includes:

• Taking care of you today
• Paid sabbatical for every five years of service
• Free One Medical memberships for yourself, your friends, and family
• Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues
• Competitive Medical, Dental, and Vision plans
• Pre-Tax commuter benefits
• PTO cash outs - Option to cash out up to 40 accrued hours per year
• Protecting your future for you and your family

Equal Opportunity Employer

One Medical is an equal opportunity employer and encourages qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.