Medical Assistant

About the role

Join our thriving team at Medi-Weightloss of New Berlin, Wisconsin where we're dedicated to transforming lives by helping individuals achieve their health and weight loss goals. Our personalized medical weight loss programs, combined with a supportive and caring environment, make us a leader in the industry. We are seeking a talented and experienced Medical Assistant with front office expertise to enhance our team.

Why Join Us

• Dynamic Team Culture: Be part of a talented and collaborative team committed to excellence in patient care.
• Career Growth Opportunities: Thrive in an environment that values your skills and offers opportunities for professional development.
• Competitive Compensation: Enjoy a competitive salary with benefits.

Primary Responsibilities

• Utilize a multi-line phone system to answer and appropriately route all incoming calls.
• Conduct follow-up calls to discuss patient progress and address concerns.
• Refer non-routine, sensitive, or complex requests to the appropriate staff member.
• Maintain a friendly environment, greet patients, and uphold outstanding standards.
• Assist with monitoring daily inventory levels of clinical and office supplies.
• Perform daily scanning and uploading of documents in patient files.
• Train additional staff on daily procedures when requested by the office manager and/or physician.
• Participate in clinic marketing efforts and provide ongoing support to promote clinic profitability and success.

Administrative Duties

• Answer and appropriately route all incoming calls using a multi-line phone system.
• Discuss patient progress and address concerns during follow-up calls.
• Ensure exceptional patient service by maintaining a friendly environment and greeting patients.
• Monitor daily inventory levels of clinical and office supplies.
• Upload documents in patient files daily.
• Train additional staff on daily procedures when requested.
• Support clinic marketing efforts and promote clinic profitability and success.

Clinical Duties (varied based on credentials)

• Obtain patient vitals, EKG, and perform phlebotomy.
• Administer IM injections.
• Prepare laboratory order forms and obtain patient laboratory results.
• Absorb and administer patient referrals to other healthcare professionals.
• Document patient progress notes in the patient chart and/or EMR.
• Discuss progress and address concerns with patients during follow-up calls.
• Perform other clinical duties as required.

Requirements

• Medical Assistant certification.
• Front office experience, including insurance and VOB knowledge.
• Clinical experience in EKG and phlebotomy.
• Prior experience and training in exercise (a plus).
• Strong communication and interpersonal skills.

Pay

Competitive, commensurate with experience.

Schedule

Full-time.

About Medi-Weightloss

Headquartered in Tampa, FL, Medi-Weightloss® is a physician supervised weight loss program with over 100 locations nationwide. Our founder, Edward Kaloust, began researching obesity in 2005 while on his own weight loss journey. He discovered that Americans spend billions annually on weight loss programs and products only to eventually regain most of the weight. It was then that Mr. Kaloust dedicated himself to ensuring that his program would not only help patients lose weight but also provide the support and education they need to keep it off.

Medi-Weightloss prides itself on its evidence-based approach to treatment through clinical research. As the industry leader in physician-supervised weight loss, we are committed to making advances in weight management and implementing these advances to develop new therapies, enhance clinical guidelines, and assist with clinical decision-making. Our patients have come to expect not only weight loss success but also quality medical care for their weight related health issues. For more information on the science of Medi-Weightloss, click HERE.