Medical Assistant

About the role

As a Medical Assistant at Hometown Urgent Care, you will play a crucial role in supporting healthcare delivery by assisting healthcare professionals in various clinical and administrative tasks. Your contribution will be vital in ensuring the safety, welfare, and comfort of our patients in a supportive and dynamic environment that encourages professional growth and development.

Responsibilities

• Take patient history and obtain vital signs
• Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
• Perform necessary phlebotomy for collection of laboratory samples
• Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue, and culture samples
• Perform subcutaneous, intradermal, and intramuscular injections and accurately complete paperwork according to policy for that procedure
• Perform point of care testing such as: strep, mono, glucose, influenza, urine pregnancy, urinalysis, blood glucose levels
• Dispense and document medications and other treatment modalities
• Ensure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
• Schedule and coordinate necessary records for ancillary care for patients
• Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D's and splinting/ortho-glass preparation)
• Perform occupational medicine testing such as: urine drug screens, breath alcohol testing, audiogram, and DOT physicals
• Maintain confidentiality with all patient information (HIPAA)
• Ensure equipment is in working order and report malfunctions to manager
• Log laboratory procedures completed and process related paperwork using computer equipment as directed
• Responsible for patient call backs, scheduling physician referrals, specialist referrals, pharmacy issues, and patient education
• Maintain examination rooms, sterilization of equipment, and stock necessary medical supplies
• Perform duties to ensure good patient flow
• Handle registration duties: explain accepted insurances and out-of-network pricing, properly collect and record payments, complete registration screen in a timely manner
• Travel to care centers within designated region
• Protect patients' rights by maintaining confidentiality of personal information
• Clean and stock the site with other members of the team
• Train other team members
• Additional job responsibilities may be assigned

Requirements

• 1-2 years previous experience working in a physician practice or clinic setting is preferred
• Basic computer skills, including the use of Electronic Medical Records (EMR)
• Ability to function independently without close supervision, and to consistently exercise discretion and the highest level of good clinical and other professional judgment
• Ability to complete and maintain CPR certification

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance