Medical Assistant

Summary

Under direct supervision of the Office Manager, the Lab Assistant is responsible for the collection and processing of specimens from patients, documenting results according to established procedures. Assists with performing specimen analysis, instrument maintenance, and quality control procedures as indicated. Follows quality assurance and safety policies and procedures. Assists with patient flow as needed.

Primary Tasks And Responsibilities

• Collects appropriate specimens from patients as ordered.
• Sends specimens to reference laboratories for any testing not performed in-house.
• Maintains proper documentation as described by the quality assurance program, including accessioning logs, test report logs, quality control logs, equipment records, and checklists.
• Charts patient results in a timely manner.
• Updates and files all daily paperwork, lab logs, and maintenance logs.
• Processes incoming orders for lab testing.
• Processes in-house and incoming results for charting.
• Uses equipment effectively, skillfully and efficiently.
• Maintains equipment and work area as directed.
• Performs specimen analysis of all chemistry, hematology, immunology specimens as directed.
• Maintains adequate inventory of supplies and ensures that all supplies are viable before using in patient testing.
• Performs patient assessment for chief complaint, medication reconciliation, and pertinent history.
• Input in ONCO EMR.
• Efficiently perform blood draws and follow all lab procedures for specimen handling and processing.
• Obtain vital signs, PHQ9 and Pain scores, ensure accurate documentation in the EMR.
• Efficiently room patients according to office procedures.
• Complies with regulatory agency standards.
• Prep blood and bone marrow slides.
• Aid in medical procedures as required.
• Must take the required number of CEUs annually to meet C.O.L.A. requirements.
• Comply with all Federal and State laws and regulations pertaining to patient care, patients’ rights, safety, billing, and collections.
• Adhere to all company and departmental policies and procedures, including IT policies and procedures and Disaster Recovery Plan.
• Always maintain and ensure the confidentiality of all patient information.

Additional tasks as needed to support team.

Education/Certifications & Licenses

• High School diploma or GED.
• BLS required upon hire or must be obtained within 30 days of employment (FCS will provide BLS course within the first 30 days).

Core Competencies, Knowledge/Skills/Abilities

• Analysis & Critical Thinking.
• Strong interpersonal skills to include effective verbal and written communication.
• Superior customer service skills.
• Solid time management with the ability to prioritize multiple tasks.
• Ability to collaborate closely with Physicians and Nurses.

Values

• Patient First – Keeping the patient at the center of everything we do.
• Accountability – Taking responsibility for our actions.
• Commitment & Care – Upholding FCS vision through every action.
• Team – Working together, one team, one mission.