Medical Assistant

About the role

Family Health Centers of San Diego (FHCSD) is a leading community health center providing comprehensive care to over 227,000 patients annually, with a special focus on uninsured and low-income individuals. Operating more than 90 sites across San Diego County, FHCSD offers a wide array of services including adult care, pediatrics, dental, vision, behavioral health, and more. With a mission to serve all, FHCSD is the largest community clinic provider of health care to the uninsured in the county and one of the top 10 largest community clinic organizations in the nation.

Responsibilities

• Attends in-services or completes make-up assignments.
• Keeps sites in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care Requirements.
• Performs Waive Testing and Phlebotomy.
• Consistently follows FHCSD Policies and Procedures to ensure positive patient outcomes.
• Maintains a clean, organized, and safe clinic environment.
• Prepares patients for examinations and procedures and assists providers as needed.
• Supports provider productivity by assisting with managing clinic flow, scheduling patient follow-up appointments, communicating referral information, and discharge instructions.
• Responds to voicemails, routes messages, and returns phone calls in a timely manner.
• Records patient information in Electronic Health Record (EHR).
• May be responsible for administering medications, including injections.
• May be responsible for cleaning, processing, and sterilizing medical instruments.
• Collects and handles laboratory specimens appropriately.
• Follows 5S and continuous quality improvement methods in the workplace.
• Performs other duties as assigned.

Requirements

• A Medical Assistant diploma from an approved course required.
• A High School Diploma or GED Equivalent required, or equivalent combination of education and experience that provides the skills, knowledge, and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, or Advanced Trauma Life Support, or Advance Resuscitation Training required.
• Traveling between sites and other locations is occasionally required.
• Must have a valid California driver’s license, an automobile, and proof of minimum levels of car insurance as required under California law, although limits of $100,000 are recommended. An acceptable driving record is also required.
• California law requires all drivers to obtain a valid California driver’s license within ten days of establishing residency.
• Mileage and other reimbursement governed by policy.

Experience/Specialized Skills (including Language)

• Minimum 1 year of experience in an ambulatory care setting or a similar setting is highly preferred.
• Ability to maintain good interpersonal interactions with clients and co-workers as a member of a multi-disciplinary community health team with a diverse multi-cultural population.
• Ability to multitask, be flexible, ensure accuracy, and meet changing priorities in a fast-paced, high-workload environment.
• Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appointments, etc.).
• Basic organizational skills, attention to detail, time-management skills, and strong motivation to meet deadlines and achieve goals.
• Multi-lingual preferred, English, Spanish, Arabic, and Somali, depending on current priorities and locations.

Rewards

• Job type: Regular Full Time
• Competitive Salary with Excellent Benefits
• Retirement Plan with Employer Match
• Paid Time Off, Extended Sick Leave, and Paid Holidays
• Medical/Dental/Vision/FSA/Life Insurance
• Employee Discounts and Wellness Programs