Medical Assistant

Duties/Responsibilities

• Independently perform a comprehensive patient intake by documenting the past medical and surgical history, chief complaint, medications and recent imaging.
• Present the patient history and chief complaint to the provider prior to their examination.
• Document the patient encounter in our EMR system.
• Prepare relevant diagnostic imaging to be reviewed with the provider.
• Complete medication prior authorizations, including appeals and denials.
• Review new patient medical records for relevant past treatments, medications and health history.
• Summarize findings to be reviewed by manager.
• Collect urine samples for drug screening, analyze the results to assess patient compliance and report non-compliance to the provider.
• Review patients’ controlled substance registry and report inconsistencies to the provider.
• Collect pre-and post-procedural vitals for interventional procedures.
• Reduce the provider workload by performing tasks and anticipating their needs essential to efficient patient care.
• Return phone calls from patients, pharmacies and insurance companies in a timely manner to prevent delays in patient treatment.
• Respond to incoming faxes.
• Maintain a pleasant and cooperative demeanor while performing all duties.
• Keep an open line of communication with co-workers and providers regarding patient needs.

Qualifications

• Bachelor’s degree preferred, but not required.
• Previous experience in a specialty medical office and EMR systems is preferred, but not required.
• Registered/Certification preferred but not required.

Required Skills/Abilities

• Ability to communicate effectively and clearly, both in written and oral communication.
• Ability to handle high patient volumes in a professional manner.
• Ability to maintain composure in stressful situations.