Medical Assistant

Job Summary

The Medical Assistant operates in a team with other clinic healthcare providers and support staff. The assistant escorts patients to the exam rooms and assists in determining medical problems. The MA assists medical providers with minor diagnostic procedures and treatments as directed; taking vital signs, maintaining records and recording test results.

Benefits

• Competitive wages
• Comprehensive benefits package including health insurance (medical/dental/vision)
• Up to 120 hours of vacation time pro-rated by FTE every 12 months
• Paid sick leave
• 10-paid holidays
• 403(b) Safe Harbor retirement plan with employer match
• Disability and life insurance
• Second language proficiency bonus ($0.75/hour for those who test proficiently in a second language)

Job Specific Functions/Performance

• Greets patients, interpreters and visitors, in person and by phone, in a prompt, courteous and helpful manner, responds to inquiries, takes messages, and provides accurate information regarding schedules and services.
• Maintains schedules and patient arrivals, participates in sequencing patients, and provides assistance to co-workers to maintain a smooth and efficient patient flow for entire clinic for maximum productivity.
• Assists the providers with minor diagnostic procedures, treatments and education as directed.
• Demonstrates knowledge of examination, diagnostic, and treatment room procedures.
• Coordinates tasks regarding health information with Health Information Specialists.
• Reviews scheduled appointments in advance in preparation for the patient visit. Obtains any needed information ie: state immunization registry, ER records, specialty reports, diagnostic results.
• Performs capillary and venous blood withdrawal as directed.
• Performs intradermal, subcutaneous and intramuscular injections as directed.
• Administers eye drops and topical ointments as directed.
• Limits and maintains proper storage for specimens and tests.
• Performs in-house lab testing, delivers on-site results to provider.
• Timely review and completion of tasks as assigned.
• Accurate and timely completion/documentation of services provided, to include submission of billing codes.
• Schedules patients for procedures, and provides all necessary paperwork and instructions to patient prior to procedure.
• Keeps patient exam and procedure rooms fully stocked, organized, clean, safe and prepared before and after each patient encounter.
• Prepares appropriate instruments and materials for each treatment procedure.
• Fulfills inventory and supply monitoring system and purchasing protocols for maintaining stock and ordering supplies as assigned.
• Fulfills established protocols for routine calibration, cleaning, disinfection, sterilization of instruments and equipment as assigned and identifies and reports maintenance and repair needs.
• Processes quality control testing as directed for all CLIA waived in-house lab tests.
• Diagnoses and urgent referrals as delegated.
• Performs the duties of a Medical Receptionist, as needed, and assists with other departments when called upon.
• Adheres to organizational infection control practices and written plan.
• Adheres to attendance standards in order to perform the job functions for daily operations and/or continuity of patient care.