Medical Assistant 2, Full Time

Job Summary

The Medical Assistant 2 performs multi-skilled tasks to assist the medical providers. They assist patients' healthcare management and clinical procedures in a culturally competent manner, utilizing evidence-based standards of quality, safety, and service. They provide hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician.

Core Job Functions

• Utilizes creative methods to support patient’s individual needs and respect patient’s spiritual beliefs, faith, and practices.
• Establishes a trusting relationship by creating and maintaining a conducive climate for healing by being authentically present to the patient and family, identifying and managing discomforts, providing emotional support.
• Prioritizes and integrates multiple requests and work expectations by performing tasks appropriately, in a timely manner safely and professionally.
• Communicates clearly and in a timely manner to patient and family, as well as the appropriate team members. Seeks assistance when needed.
• Contributes to team building by participating in unit/clinic programs and meetings.
• Commits to positive morale, using constructive and effective conflict resolution skills.
• Learns and utilizes available technology resources for communication, documentation, and locating pertinent information regarding clinical situations, diagnosis, and treatments.
• Achieves educational knowledge and competencies that reflect current clinical practice skills.
• Demonstrates commitment to lifelong learning and is responsible for his/her own professional development and maintenance of knowledge regarding the patient population and assignments.
• Ensures compliance with all State and Federal regulatory guidelines to include Health Insurance Portability and Accountability Act (HIPAA).
• Performs professionally within their clinical scope of practice skills utilizing State, Federal, and University of Miami’s standards, guidelines, relevant statues, rules, and regulations.
• Incorporates protocols and standards of care into daily practice.
• Accepts and provides focused constructive feedback and guidance with loving kindness in a manner that provides growth and maintains self-esteem.
• Abides by the standards for ethical behavior, therapeutic communication and protecting the privacy of patient information.
• Assists providers with physical examinations by preparing treatment/exam room with proper supplies, instruments, and materials, as directed.
• Understands the importance of medical and surgical asepsis.
• Prepares patients for physician’s care with basic instruction and information regarding examination procedures.
• Performs vital signs, EKG, phlebotomy, and documents in patient’s medical record.
• Cleans and/or sterilizes medical instruments while observing principles of sterile technique.
• Schedules patients for tests and completes required forms for laboratory work.
• Maintains accurate and complete patient records and documentation.
• Orders, stocks, and inventories supplies, and assists in performing clerical duties.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

Core Qualifications

• Education: High School Diploma or equivalent/relevant experience, certification or license.
• Certification and Licensing: Refer To Department Description For Applicable Certification Requirements.
• Experience: Minimum 2 Years Of Relevant Experience Required.
• Knowledge, Skills and Abilities: Learning Agility: Ability to learn new procedures, technologies, and protocols, and adapt to changing priorities and work demands. Teamwork: Ability to work collaboratively with others and contribute to a team environment. Technical Proficiency: Skilled in using office software, technology, and relevant computer applications. Communication: Strong and clear written and verbal communication skills for interacting with colleagues and stakeholders.

Work Location

UHealth Tower Core

Pay

Competitive salaries offered.

Schedule

Full-time Employee Type: Staff

Benefits

The University of Miami offers a comprehensive benefits package including medical, dental, tuition remission and more.

About the Role

The Medical Assistant 2 performs multi-skilled tasks to assist the medical providers. They assist patients' healthcare management and clinical procedures in a culturally competent manner, utilizing evidence-based standards of quality, safety, and service. They provide hands-on care to patients while adhering to regulatory requirements, standards of care, and institutional policies and procedures, under the direct supervision and responsibility of a licensed physician. The physician in charge may delegate the tasks to oversee the MA 2 to a Nurse or Designee in charge of the unit/clinic. The incumbent adheres to ethical and legal standards of professional practice, recognizes, responds to emergencies, and demonstrates professionalism. The role provides care within the philosophy, mission, vision, and values, as well as within the policies and procedures of the Department of Nursing and the University of Miami. As a professional, monitors the quality of care provided and nurtures a compassionate and healing environment. The Medical Assistant 2 works directly with the Nurse Manager/Nurse Supervisor/Charge Nurse and/or the Designee in charge of the Unit or Clinic to ensure a safe delivery of care that supports the UHealth mission.