Medical Appointment and Transportation Clerk

Schedule/Responsibilities

• Schedule/reschedule appointments.
• Schedule transports per payor source.
• Communicate with resident's responsible party regarding attending appointments and coordinating ride with responsible party if able.
• Communicate with Nursing Scheduler if C.N.A is needed to accompany on the appointment.
• Update the appointment calendar on the shared drive as needed.

Requirements

• High school diploma or equivalent.
• Ability to read, write and speak the English language.
• Ability to communicate in a kind and courteous manner.
• Must have excellent customer service skills.
• Medical terminology experience is preferred.