Medical Affairs Job at Sandoz | MBBS Professionals Apply Online!

About the role

This leadership opportunity is ideal for experienced professionals with expertise in Medical Information, Medical Affairs operations, customer inquiry management, and cross-functional collaboration. If you're seeking senior Medical Jobs in India, this role offers the chance to lead global medical information services while driving operational excellence, compliance, and innovation.

Key Responsibilities

• Lead end-to-end delivery of global Medical Information services.
• Oversee customer inquiry management workflows and escalation processes.
• Manage global medical content creation and documentation.
• Serve as a subject matter expert for the Medical Information System (MIS).
• Ensure compliance with SOPs, quality standards, and operational governance.
• Lead Medical Information analytics, reporting, and performance metrics.
• Collaborate with Medical Affairs, Regulatory, Safety, Technology, and Quality teams.
• Drive process improvements, standardization, and operational excellence.
• Lead workload planning, team performance, coaching, and capability development.
• Support service transition, stabilization, and continuous improvement initiatives.
• Monitor KPIs and proactively address operational risks and compliance gaps.

Candidates Should Possess

• An advanced degree in Healthcare, or a related field (preferred).
• 12–15+ years of experience in the pharmaceutical or healthcare industry.
• A strong background in Medical Information and Medical Affairs operations.
• Experience managing customer inquiry processes and medical communication.
• Leadership experience in global cross-functional teams.
• Expertise in process improvement, governance, quality systems, and stakeholder management.

Required Skills

• Medical Information Management
• Medical Affairs operations
• Scientific communication
• Customer inquiry management
• Medical Information Systems (MIS)
• Pharmaceutical compliance
• SOP and quality management
• Operational governance
• Performance analytics and KPI reporting
• Leadership and people management
• Stakeholder engagement
• Cross-functional collaboration
• Strategic planning
• Continuous improvement
• Project management

Job Details

Job Title: Associate Director, Medical Information
Job ID: REQ-10030404
Department: Medical Excellence Operations
Business Unit: General Management
Functional Area: Research & Development
Location: India (Telangana – Sandoz)
Employment Type: Full-Time | Regular

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