Medical Administrative Support Specialist

Schedule

Monday-Friday

About the role

Boston IVF is one of the most experienced fertility centers in the world, offering innovative fertility treatments and groundbreaking reproductive technologies. We diagnose difficult cases, instill hope, and offer support to our patients.

Responsibilities

• Scheduling appointments including obtaining demographic and insurance information
• Checking patients in and out and scheduling follow-up appointments
• Scheduling outside diagnostic testing
• Entering information into electronic medical record system (EPIC) and billing system
• Ensuring correspondence is sent in a timely manner
• Interacting with physician and advanced practice providers for prompt response to patients
• Performing other clerical duties as assigned

Requirements and Skills

• High School Diploma (minimum); College degree preferred
• Minimum 1 year of administrative assistant experience required. Experience in a medical setting strongly preferred
• Intermediate to advanced expertise in Microsoft Word, Excel, Outlook
• Understanding of insurance referral system
• Flexibility
• Excellent customer service skills
• Good organizational and time management skills

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance