Medical Administrative Specialist 2-Univ Family Physicians (Knoxville)

Responsibilities

• Enters data of charges from the office, hospital, and wound care setting.
• Maintains daily missing ticket report.
• Handles UHN encounter form audits.
• Collects patient payments and establishes payment plans for patients.
• Provides customer service to patients regarding their accounts and balances.
• Transmits charges and patient statements to the clearinghouse.
• Processes patient refunds.
• Affixes data entry of insurance and patient payments.
• Covers various positions in the front office; assists with insurance and billings questions.
• Performs other related duties as assigned.

Qualifications

• Education: High School Diploma or GED. (TRANSCRIPT IS REQUIRED)
• Experience: Two (2) years of experience in a medical office setting; OR Associate’s Degree in lieu of experience.
• Knowledge, Skills, And Abilities: Excellent interpersonal and communication skills, including oral, written, and listening skills. Ability to multi-task in a busy work environment. Good computer skills. Knowledge and ability to work in Microsoft Office.

Work Schedule

This position may occasionally be required to work evenings.