Medical Administrative Assistant - Pediatric Neurology

What you will do

• Assist with check in of in person and telehealth patients.
• Serve as the primary assistant to the physicians and nurse practitioners at the practice, including chart preparation and between visit support.
• Provide neuromodulation education and support to patients in accordance with Cortica’s standardized operating procedures (including Cranial Electric Stimulation, Endeavor, and at some Cortica locations, Transcranial Magnetic Stimulation).
• Order and track labs, genetic tests, and imaging.
• Intuit and anticipate the needs of medical staff.
• Perform a wide variety of clerical procedures that require independent judgment, ingenuity, and initiative.
• Know how to navigate a complex medical environment.
• Understand the lines of communication, handle communications properly, and be dependable and collaborative.
• Act as a liaison between the patient and billing department, and to enhance account receivables, resolve outstanding issues and/or patient concerns.
• Work with staff and understand appropriate scheduling process, willing to learn procedures/patient preps.
• Aid Clinical office staff with scheduling issues in a timely manner.
• Call in prescriptions, and process prescription denials.
• Create new patient records, upload documents, and maintain accuracy in EMR with physical records.
• Cookordinate EEG referrals.
• Prepare items for presentations as needed by the medical team.
• Help with special projects and last-minute urgent assignments from leadership.
• Complete forms for patients, email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.).
• Cookordinate medical scheduling, SDRC scheduling, and maintain appropriate spreadsheets.
• Apply company policies and procedures and coordinate administrative matters with colleagues in all offices in a diligent and professional manner.
• Proceed with any other administrative duties that may be required by Dept. Heads or your Supervisor.

What you know

• You have a high cognition for problem solving with a strong sense of preparation and maintaining a constant state of readiness.
• You possess 2-years experience in a patient-facing pediatrics or family Practice setting.

Compensation & Benefits

• The base pay range for this opening is $18.32 - $22.90 an hour.
• We offer a wide range of benefits including medical, dental, and vision insurance, 401Ks with company matching and rapid vesting, paid holidays and wellness days, life insurance, disability insurance options, tuition reimbursements for professional development and continuing education, and referral bonuses.
• EEO.

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