Medical Administrative Assistant ($25/hr)

About the role

Our client, a well-established and respected healthcare provider specializing in orthotic and prosthetic care, is seeking a Medical Administrative Assistant to join their team in Maplewood, MN. This family-oriented organization combines innovative technology with personalized patient care to improve the quality of life for individuals throughout the community.

Key responsibilities

• Schedule, confirm, and manage patient appointments
• Answer incoming phone calls and place outbound calls to patients and providers
• Assist with front desk operations, patient check-in, and scheduling
• Create and maintain patient records, including demographic, physician, and insurance information
• Contact patients to schedule and confirm appointments
• Manage intake documentation, co-pays, HIPAA acknowledgments, and insurance information
• Notify practitioners of patient arrivals and escort patients to exam rooms
• Review visit instructions, insurance information, and patient financial responsibilities
• Coordinate referrals and appointments with other clinic locations
• Verify practitioner documentation and follow-up plans
• Open and distribute mail, monitor voicemail, and route communications
• Order office supplies and maintain administrative inventory
• Take and distribute notes from monthly meetings
• Maintain compliance with quality assurance standards and company policies
• Deliver exceptional customer service while fostering positive patient experiences

Qualifications

• Experience in a medical office, clinic, or patient scheduling environment preferred
• 1-5+ years of administrative, office, or customer service experience
• Knowledge of Medicare, commercial insurance, and workers' compensation requirements
• Strong communication, organization, and multitasking skills
• High School Diploma required
• Associate's or Bachelor's degree preferred

Compensation

• $20-$25/hour, depending on experience
• Annual bonus opportunity equivalent to approximately 1-3 weeks of pay

Benefits

• Comprehensive health, dental, and vision benefits
• Employer-funded HSA contribution
• Life and disability insurance
• Company-sponsored 401(k) contribution
• Paid holidays and PTO
• Significant employer contribution toward employee benefits

Why you'll love this opportunity

• Team-focused culture
• Supportive and collaborative work environment
• Opportunity to positively impact patients' lives
• Stable hours with work-life balance
• Strong benefits package and annual bonus potential
• Long-term career growth through contract-to-hire employment