Media Manager

About the role

Flywheel’s suite of digital commerce solutions accelerates growth across major digital marketplaces for leading brands. As an eCommerce Media Manager you will serve as the “face” of Flywheel, managing client relationships, driving strategy, and creating, monitoring, and tracking online marketing campaigns on Amazon and emerging platforms. You will act as a partner to clients, guiding investment levels, product assortment, and media backing while identifying on‑site opportunities and resolving issues. In addition, you will mentor Media Specialists and help develop their careers.

Responsibilities

• Lead daily client engagements and drive strategy discussions
• Help clients plan and develop budgets, then deliver campaigns according to agreed KPIs
• Provide guidance on product optimizations to ensure campaign success
• Manage keyword selection and optimum bid levels across advertising options
• Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights
• Establish key metric reports, track progress and trends, and communicate campaign results
• Create, test, measure, and analyse customer shopping and purchasing behaviour for improved outcomes
• Manage promotional planning calendars for client campaigns
• Lead bi‑weekly client calls
• Develop Media Specialists toward a Media Manager role
• Check budget pacing daily
• Review search and display campaign activity daily; provide analysis weekly and monthly
• Connect weekly with internal Retail team for Full Service engagements
• Educate clients on Best in Class strategy
• Stay current on industry news and translate macro trends into tailored recommendations
• Identify new opportunities for clients and work with teams to resolve client issues
• Remind clients of the value Flywheel delivers
• Travel as required based on client needs

Requirements

• 4 years of account management experience
• Digital marketing and financial/quantitative analytics experience
• Proven experience in digital marketing and advertising, with a focus on Amazon’s advertising platforms
• Experience developing, managing, and analysing online promotion campaigns

Skills

• Strong analytical skills with adequate knowledge of Microsoft Excel
• Detail‑oriented, good project management and organisational skills; ability to work on tight deadlines
• Strong interpersonal, presentation, and communication skills
• Innovative, scrappy, independent thinker able to influence using data
• Ability to thrive in dynamic, demanding situations with minimum supervision

Benefits

• Competitive rewards package and unparalleled career growth opportunities
• Supportive, fun, and engaging culture
• Office hubs across the Americas, Europe, and APAC; team members work from hub offices 3× a week
• Competitive paid time off, including annual leave plus paid public holidays
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• Employee Resource Groups (ERGs) for inclusion and identity topics

Pay

$78,000 - $110,000 USD

Schedule

Office‑based work required 3 days per week at Flywheel hub offices; travel required based on client needs.