Media Intelligence / Social Listening Analyst

SOC Analyst (Security Monitoring)

• Conducts security monitoring activities to identify potential threats and vulnerabilities.
• Collaborates with other security teams to develop and implement security policies and procedures.
• Monitors network traffic and system logs for suspicious activity.
• Provides technical support to address security incidents and escalates issues as necessary.

Systems Administrator (Tier 2/3 Support)

• Provides Tier 2 and Tier 3 technical support for hardware and software systems.
• Resolves complex technical issues and performs routine maintenance tasks.
• Works with cross-functional teams to ensure system availability and performance.

Service Desk Analyst

• Handles incoming service requests from end-users.
• Assists with troubleshooting and resolving technical issues.
• Coordinates with internal and external resources to resolve problems.

Program Manager

• Develops and manages project plans to achieve program objectives.
• Oversees the execution of projects and ensures compliance with project management methodologies.
• Works closely with stakeholders to gather requirements and communicate progress.

Outreach and Engagement Program Manager

• Plans and implements outreach and engagement programs to enhance community relations.
• Develops and executes marketing and communication strategies to promote programs and initiatives.
• Collaborates with various departments to align outreach efforts with organizational goals.