Media Account Manager
Role Overview
As an Account Manager at Salt Media, you’ll take day-to-day ownership of client accounts or campaign workstreams, keeping delivery on track while building trusted relationships with client contacts. You’ll work closely with an Account Supervisor or Director to execute against the account strategy, translating plans into clear, well-managed execution. You’ll manage the moving pieces of a campaign or account — timelines, budgets, vendor coordination, and status reporting — while flagging risks early and keeping internal and client stakeholders informed. You’ll also start to build your own point of view on the account, contributing ideas for organic growth and supporting the planning behind key client moments like QBRs.
Core Responsibilities
Project & Operational Management: Manage the day-to-day execution of assigned accounts or campaign workstreams, keeping timelines, budgets, and deliverables on track. Maintain accurate status documents, trackers, and contact reports, ensuring clear and timely updates come out of every internal and client meeting. Coordinate across creative, media, and integrated partners to keep workstreams aligned and moving on schedule. Identify recurring process gaps and recommend improvements to team tools, templates, and ways of working. Flag risks and roadblocks to your Account Supervisor or Director before they impact delivery.
Vendor & Partner Management: Recommend and independently select vendors for defined categories (e.g., staffing, promotional items) based on project scope, budget, and fit. Draft clear, detailed vendor briefs and statements of work that outline deliverables, timelines, and expectations. Support vendor onboarding and day-to-day communication, ensuring timely approvals, feedback, and issue resolution. Monitor vendor delivery against agreed SOWs and flag discrepancies to senior team members.
Financial Acumen: Manage budgets and cost tracking for assigned accounts or workstreams, flagging scope creep or budget risk as it arises. Draft scopes and estimates in partnership with your Account Supervisor or Director, incorporating vendor quotes and internal resourcing needs. Process and reconcile vendor invoices and personal expenses accurately and on time, following a 3-quote process where required. Support forecasting and financial reporting for your accounts, ensuring documentation is accurate and client-ready.
Client Growth: Build strong day-to-day relationships with client contacts, serving as a responsive and reliable point of contact. Understand client priorities and business objectives at a macro level, and flag opportunities to your Account Supervisor or Director. Contribute to organic growth ideas, proposals, and account plans alongside your team. Support the planning and delivery of client engagement moments, such as QBRs, lunch-and-learns, and thought leadership sessions.
Experience & Skills
3–5 years of experience in account management or a client-facing role within a media or integrated agency.
Demonstrated experience independently managing day-to-day account or project workstreams, including timelines, budgets, and status reporting.
Working knowledge of vendor briefing, SOW documentation, and budget tracking.
Strong organizational skills, with the ability to manage multiple workstreams and shifting priorities.
Clear, confident communicator, comfortable presenting updates in client and internal meetings.
Collaborative team player who partners effectively across creative, media, and integrated teams.
Proficiency with standard office and project management tools (e.g., Excel, PowerPoint, or agency project management platforms).
Perks & Benefits
Work-Life Flexibility: Hybrid setup, up to 28 paid days off and winter holiday shutdowns.
Comprehensive Coverage: Health, dental, and vision plans, plus Salt Bucks to spend on what matters to you - wellness, RRSPs, or extra time off.
Growth-Driven Culture: Dedicated Salt Days, learning access, and formal leadership development.
Celebration-First Mentality: Legendary team trips, seasonal socials, and Salt Swag that reps your squad.
Real Rewards: Referral and new business bonuses, phone reimbursement to support your everyday work, exclusive lifestyle perks, and personalized wellness options.
Culture of Belonging: DEI programs, active ERGs, and a workplace where every voice counts.
Pay
The anticipated annual base salary range for this position is $85,000–$105,000. Individual compensation within this range is determined based on job-related factors such as experience, skills, level of responsibility, internal equity, and business needs.
Schedule
This is a remote US position.