Med Spa Manager - Aesthetics
About the role
VIO Med Spa Lake Nona is a new spa opening at 9788 Eagle Creek Center Blvd, Orlando, FL 32832, in the Lake Nona area near Medical City and Laureate Park. It is the second VIO location for the husband‑and‑wife team who own it, led by a licensed nurse practitioner with eighteen years in private practice. The spa is currently under construction and opens in early November, offering a service menu built around injectables and fillers, HydraFacial, Morpheus, threads, biostimulators, and a wellness offering, all managed through Zenoti. As the Med Spa Manager you will own the medical spa end‑to‑end, leading the treatment and front‑desk team, driving revenue and membership, and building local presence across Lake Nona, Laureate Park, Medical City, and surrounding south Orlando.
Responsibilities
- Own the medical spa's revenue and membership performance
- Lead, coach, and schedule the treatment and front desk team
- Run local marketing yourself: table events, business to business outreach, and community partnerships
- Own guest experience from first enquiry through rebooking
- Run day to day operations, inventory, and the EMR and booking systems that keep the floor moving
- Get the spa open: team trained, schedule built, local relationships in place
- In your first ninety days you will know every member of your team and where each needs support, have a local outreach plan running with named partners nearby, open with a team that is ready, and be working from weekly numbers rather than instinct
Requirements
- Three to five years leading a team at