Mechatronics Application Engineer - Seattle, WA OR Portland, OR

About the role

Join Festo Corp in revolutionizing the industrial automation and robotics industry with our innovative motion control and advanced mechatronic products and systems. As a Mechatronic Applications Engineer, you will work closely with customers to solve their automation needs by designing and implementing innovative, complex mechatronic solutions.

The Application Engineer (MAE) plays a vital role in enhancing sales and market share for Festo in the North American Market. They specialize in Mechatronics, with a focus on Motion Control technology and products such as Servo Drives and Motors, PLCs, HMIs, Motion Controllers, I/O Devices, Ball Screw and Toothed Belt Electromechanical Actuators, and Cartesian Robots.

The MAE provides in-depth technical knowledge to the sales team, distribution partners, and customers during the pre-sales phase, considers commercial factors when proposing solutions, and collaborates with multidisciplinary teams. Additionally, the MAE leads post-sales technical support, working alongside Technical Support and Service departments to guide customers from project inception to acceptance/operation.

Responsibilities

• Provide technical advice and support to sales, distribution partners, and customers regarding specific applications and production processes within industry segments.
• Create technical content for marketing activities, including application or video tutorials.
• Engage with external control groups in public platforms to stay updated on market trends.
• Develop and foster relationships with controls engineers at customer organizations.
• Maintain regular communication with other MAEs and Technical Support colleagues across North America to share product and application information.
• Provide onsite customer support for prototype startups to perform "proof of concept," including product sizing and selection, third-party PLC software, network configuration, and device integration.
• Establish and maintain a repository of common software applications and libraries to streamline the commissioning process for customer applications.
• Gather customer feedback on product and solution usage and relay it to Product Management for future development.
• Collaborate closely with the Technical Support department to provide timely solutions for technical support tickets.
• Evaluate the technical and commercial feasibility of proposals based on comprehensive technical and application knowledge.
• Discuss technical proposals, including controls and electromechanical products and solutions, to optimize machine performance with a focus on increasing component sales.
• Contribute to discussions on machine concepts to optimize the design of automated machinery, defining specifications and concepts.
• Provide support on matters related to norms and regulations.
• Identify and secure projects based on exceptional application, automation, and sector competence.
• Share knowledge with Business Drivers to promote the adoption of solutions.
• May be required to work additional hours beyond normal business hours, including occasional short-duration efforts.
• Travel may be necessary for business purposes, such as skill development, training, customer visits, or company events.

Requirements

• Bachelor’s Degree (BS in Mechatronics Engineering, Electrical Engineering, or Mechanical Engineering); MBA preferred.
• 5-10+ years minimum experience in project managing, controls engineering, sales, and technical support in industrial automation.
• Experience in Festo products is a plus.
• Solid knowledge of Industrial Automation, Mechatronics, electromechanical, or robotics engineering.
• Experience in sales and customer responsibility.
• Excellent communication and presentation skills.

Skills

• Proficiency in English; Spanish is a plus.
• Ability to read, analyze, and interpret moderate to complex documents.
• Ability to respond effectively to sensitive inquiries or complaints.
• Ability to make effective speeches and present technical or complex topics to customers.
• Microsoft Office suite experience.
• Experience with IEC61131-3 programming languages. Familiarity with CODESYS, Rockwell Automation Studio 5000, Siemens TIA Portal, Beckhoff TwinCAT 3, and/or Omron Sysmac Studio.
• Knowledge of Python, C++, C#, LabVIEW is a plus.
• Familiarity with EtherCAT, EtherNet/IP, PROFINET, Modbus TCP, TCP/IP, IO-Link.
• Understanding of motion control concepts, PLCs, and distributed I/O.
• Ability to size and design servo motor applications.
• Familiarity with pneumatics and pneumatic control logic.
• Troubleshooting skills.
• CAD knowledge.

Benefits

• Diverse opportunities for your development.
• A strong team by your side.
• Freedom to drive your ideas forward.
• Opportunity to develop innovative solutions with real impact.
• Part of a global network in a family-owned company.
• Attractive compensation and additional benefits.

Pay

The salary range for this position is $125,000-$145,000.