Mechanical Shop Manager (Facilities and Campus Services)
University of Massachusetts Amherst · Amherst, MA · 1 mo ago
Business DevelopmentFull-time
About the role
The Mechanical Shop Manager oversees and coordinates the daily activities of the Controls, Heating, Air Conditioning, Ventilation, Mechanical and Refrigeration Shops. This role serves as the primary point of contact for university customers, responsible for work order status, efficient repair services, system monitoring, preventative maintenance, procurement of parts, inventory control, and coordination of work for the technical trades staff.
Responsibilities
- Ensures the mechanical shop is staffed and organized to maximize the strength of multiple trade disciplines and respective technicians.
- Collaborates with support teams including trade supervisors, directors, engineers, user groups, and customers.
- Evaluates, updates, and develops new standard procedures to prioritize work and directs activities.
- Manages backlog levels by trade area.
- Manages the need for supplemental services, allocation of additional staff, and overtime.
- Supervises and/or coordinates activities of the staff and maintenance personnel engaged in maintenance, renovation, central utility plant/infrastructure operation, and other facility activities.
- Serves as a main contact for emergencies that cannot be addressed by an on-call staff.
- In consultation with the Management team, establishes and documents building needs.
- Utilizes in-house and sourced reports, building inspection evaluations, and work order information to identify and prioritize deferred maintenance projects.
- Establishes scopes of work and develops estimates for these projects.
- Assists in the development of three to five-year deferred maintenance plans.
- Supports the Energy Management group in providing support and assisting in the development and implementation of the University’s energy conservation programs.
- Participates in the review of all University capital project plans and specifications; determines an impact on operations, maintenance, and available staff resources.
- Leverages key performance indicators (KPIs) to enhance operational efficiency, while managing and evaluating staff performance and work quality.
- Develops and implements a strategic University-wide plan for HVACR including control technicians to make improvements to reduce service calls and elevate customer satisfaction.
- Fosters a culture of accountability and ownership in all aspects of work performed.
- Reviews and/or develops scope of work, cost estimates, schedules, contingencies, and project risks for renovation or maintenance projects.
- Obtains necessary permits and agency approvals required for renovation or maintenance projects.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates in the selection and hiring of staff; supervises, trains, and evaluates assigned staff members; follows progressive disciplinary procedures in conjunction with management; participates in fact-finding activities and grievances ensuring follow through on all required procedures.
- Implements a formal communications program with key stakeholders.
- Maintains working knowledge of the management and removal of regulated materials including asbestos, mold, lead, silica, and PCBs.
- Establishes a procurement program to support staff operations with required contract services and materials.
- Determines the optimum level of parts and supply inventories.
- Develops Requests for Proposals and works with purchasing or capital procurement to establish contracts.
- Periodically audits work orders to ensure that labor and material is charged properly.
- Maintains effective organizational structure within the shop, ensuring each member is knowledgeable of their assigned responsibilities.
- Maintains supportive coaching style emphasizing professional development.
- Participates