Mechanical Equipment Serviceman

About the role

Under general direction, you will be responsible for the service of commercial and industrial HVAC equipment and systems. As a Service Technician, you will support ThermalNetics' customers by providing technical support and troubleshooting equipment problems.

Responsibilities

• Provide initial Check-Test-Start for various products we represent
• Service products and equipment (not restricted to products we represent) on assigned projects and ensure customer satisfaction
• Use a variety of hand-tools, following blueprints or engineering specifications, to diagnose and repair units
• Identify, analyze, diagnose, and repair systems and products at customer's location
• Document work by completing paperwork on each job and maintaining files
• Represent Company by serving as a direct customer contact
• Provide training for troubleshooting and maintenance at customer site
• Provide technical support to customers
• Work overtime/weekends as necessary
• Drive a company vehicle to job sites; regular travel required with some overnight travel
• Secure additional work through proactive recommendations based on equipment status and clients' needs

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education

Associate's Degree or equivalent from a Technical/Trade School with a certificate in Heating, Ventilation, and Air Conditioning.

Additional requirements

• Demonstrate punctuality and attendance on a consistent basis
• Maintain an acceptable driving record
• Adhere to all pertinent ThermalNetics policies, including drug and alcohol screening requirements and harassment policies