Mechanical Engineer

Primary Function / Position Overview

The Mechanical Engineer – Technical Support (Service) provides onsite and remote mechanical engineering support for installed elevator systems with an emphasis on troubleshooting, failure analysis, and service restoration. This role serves as a technical resource to field mechanics, supervisors, and operations management, supporting complex mechanical issues that cannot be resolved through standard service procedures.

Mechanical Diagnostics & Safety

• Evaluate mechanical safety devices including governors, safeties, buffers, and braking systems for proper condition and operation.
• Ensure that all troubleshooting and corrective recommendations comply with applicable codes, standards, and company safety requirements.

Service Recovery & Post-Repair Verification

• Support mechanical verification following major repairs, component replacement, or adjustments.
• Validate proper mechanical operation through observation, measurement, and functional testing.
• Confirm that systems are stable, safe, and suitable for return to normal service.

Quality, Compliance & Record Keeping

• Ensure all findings and recommendations align with internal quality standards and engineering guidelines.
• Maintain traceable documentation of site conditions, technical decisions, and corrective actions.

Elevator Mechanical Systems Expertise

• Provide in-depth technical support for door systems (operators, tracks, hangers, rollers, closers), hoisting machines, sheaves, bearings, guide systems, suspension members, and structural components.
• Diagnose ride quality issues such as noise, vibration, leveling inconsistencies, or car sway from a mechanical perspective.
• Support alignment, adjustment, and setting of mechanical systems following repair or replacement.

What You Bring

• Bachelor's degree in Mechanical Engineering
• 2 years minimum: Engineering understanding (mechanical; print reading)
• 2 years minimum: Supply Chain and Industrialization knowhow and experience
• 2 years minimum: Analytical competency (data mining, problem analysis; strong Excel skills)
• Mechanical Engineering, drawing and BOM
• Manufacturing process, equipment, routing preferred
• Multiple task management and project management
• Problem solving skills or lean six sigma
• Analytical competency (data mining, problem analysis; strong Excel skills)
• Strong communication and interpersonal skills
• SAP knowledge of material management, including design and implementation

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of development opportunities to boost your professional and leadership growth.