Mechanic/Tool Technician

About Lowe’s

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches, and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports communities through programs focused on creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief.

Responsibilities

• Diagnose, service, and repair a variety of rental equipment including, but not limited to: pressure washers, trenchers, generators, aerators, compaction equipment, trailers, and small engines.
• Perform scheduled preventive maintenance on all rental assets to manufacturer and company standards.
• Inspect returned equipment for damage, wear, and proper operation; complete repair orders and documentation accurately.
• Maintain organized service records, parts usage, and maintenance logs in the company’s tracking system.
• Coordinate with store management and field support teams to ensure timely turnaround of equipment.
• Assist with fleet condition assessments, warranty repairs, and vendor service coordination as needed.
• Adhere to all safety policies and environmental standards while maintaining a clean and professional workspace.
• Support training and mentorship of new associates on proper equipment handling and safety procedures.
• Provide feedback to leadership regarding recurring issues, parts needs, or design improvements.
• Provide SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures, and programs.
• Accountable for other duties as assigned.

Requirements

• High school diploma or GED General Studies or equivalent years of experience in lieu of education requirement, if applicable.
• 2 years of experience in small engine repair, which can include apprenticeships or on-the-job training.

Qualifications (Preferred)

• Certification, diploma, or associate degree in small engine repair, electronic equipment technology, or electrical engineering technology.
• Certification, diploma, or associate degree in any engine repair, electronic equipment technology, or electrical engineering technology.
• 1 year of experience in understanding the maintenance needs of equipment including two-cycle engines, four-cycle engines, diesel, electric, and cordless equipment.
• 1 year of experience in parts identification and sales, including matching components to specific engine models, explaining repair options, and recommending compatible replacement parts and maintenance products.
• 1 year of experience in equipment service operations, including performing inspections, preventive maintenance, and safety checks, as well as documenting work orders and repairs accurately.
• 1 year of experience in a customer-facing service environment, providing technical advice, demonstrating proper equipment use, and ensuring customer satisfaction through quality workmanship and clear communication.
• 1 year of experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.

Pay

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience.

Benefits

For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.