Mechanic/ Equipment Service Technician

About the role

Crafco has an opening for a Service Technician at our Akron, OH Supply Center. The Service Technician will perform repairs and/or service work on customer equipment, rental and demo equipment as needed, providing technical assistance to customers regarding equipment and parts and assisting the sales team as needed.

Responsibilities

• Meet with incoming customers or sales personnel to discuss services required and/or equipment needs.
• Plan and facilitate service work based on customer's needs as well as rental and demo requirements.
• Complete follow-through of repairs or service work performed, properly diagnose and repair units, and maintain good working relationship with all customers and sales personnel.
• Perform quality inspections including the run-up, pre-delivery, and final inspections as needed on new units.
• Be knowledgeable about equipment and parts to assist local/regional customers' inquiries regarding parts and equipment.
• Assist the Shipping Department with pulling and packing parts orders.
• Travel as required to repair customer equipment and/or rental units on job sites.
• Maintain work area in a clean orderly fashion as well as the equipment in good physical and mechanical condition.
• Project a positive attitude in the areas of safety and quality, promote inter-department cooperation, and exhibit professionalism.
• Perform other duties as directed by manager.
• Must be able to work overtime when needed to complete required work.

Qualifications

• High School Diploma or GED.
• Minimum 1 year service or mechanical experience is required.
• Clean driving record.
• Valid driver's license (required for travel).
• Authorized to work in the US.

Benefits

• Profit Sharing
• Matching 401(k)
• Health, Life, Disability, Dental, Vision
• Holiday, Personal & Sick pay
• Maternity/Paternity leave
• More benefits as part of an excellent benefits package

Pay

Competitive hourly rate.