Measure Technician (Part Time)- Grand Rapids, MN

This position works independently in a traveling field role in support of The Home Depot's Field Services Organization. The Measure Technician provides quality professional customer service, performs in-home measure appointments, and supports sales, product inquiries, measurements, and installations.

Responsibilities

• Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible (60% of role).
• Cooperate with associates, supervisors, and managers to complete all other work activities as assigned (4% of role).
• Follow all policies, procedures, and adhere to work schedule (1% of role).
• Provide exceptional customer service by asking open-ended questions, listening to customer needs, and demonstrating product and services knowledge (35% of role).
• Create, maintain, and improve customer relationships while interacting with customers daily.
• Perform accurate in-home measurements, calculations, quote reviews, and presentations.
• Identify opportunities to engage customers in additional services programs.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Reliable transportation.
• Ability to continuously stand, walk, or regularly lift/handle/carry material or equipment of moderate weight (8-20 pounds).
• 1+ years of previous related work experience.
• High school diploma or GED.

Working Conditions

• Located in a comfortable indoor area; conditions may produce mild discomfort on occasion.
• Travel between locations is required, primarily within a pre-defined geographical area.
• Work is completed using company-issued devices.

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus

This position reports directly to the Assistant Market Manager and has no direct reports.