Measure Tech Part-Time - Oxon Hill, MD

About the role

The Measure Technician (In-Home Advisor) works independently in a traveling field role supporting The Home Depot's Field Services Organization. The role focuses on delivering quality professional customer service that meets or exceeds company standards, performing in‑home measure appointments, building and maintaining customer relationships, supporting sales, product inquiries, taking measurements, and coordinating installations through the Measurement Services center. The technician primarily travels to appointments within a defined geographical area, may assist company locations, uses company‑issued devices, and reports directly to the Assistant Market Manager (with no direct reports). Travel between locations is required.

Responsibilities

• 60% Appointment Measures - Complete daily routes for pre-assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration - Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance - Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service - Ask customers open‑ended questions and listen to responses about their projects and product needs. Describe features and benefits of merchandise as well as steps involved in completing projects. Demonstrate product and services knowledge in answering customer questions. Identify opportunities to engage customers in other services programs.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Reliable transportation required.
• Physical requirements: continuously stand or walk; regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).
• Working conditions: located in a comfortable indoor area; conditions could produce mild discomfort on occasion.

Qualifications

• Minimum education: high school diploma and/or GED.
• Preferred education: high school diploma and/or GED.
• Minimum work experience: 1+ years of previous related work experience.
• Preferred work experience: 1+ years of previous related work experience.
• Minimum leadership experience: none required.
• Preferred leadership experience: none required.
• Certifications: none required.

Skills

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus