Measure Tech (Part -Time) Minneapolis, MN

About the role

The Measure Technician (In-Home Advisor) works independently in a traveling field role supporting The Home Depot's Field Services Organization. The role focuses on delivering quality professional customer service that meets or exceeds company standards, performing in‑home measure appointments, building and maintaining customer relationships, supporting sales and product inquiries, taking measurements, coordinating installations, and providing accurate measurements, calculations, quote review, and presentation. The associate primarily travels to appointments within a defined geographical area, may support company locations, uses company‑issued devices, and aims to achieve service goals related to customer service, measure accuracy, timeliness, and sales productivity. The position reports directly to the Assistant Market Manager.

Responsibilities

• 60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments as efficiently and accurately as possible.
• 4% Collaboration – Cooperate with Associates, Supervisors, and Managers to complete all other work activities as assigned.
• 1% Compliance – Follow all policies, procedures, and adhere to work schedule.
• 35% Customer Service – Ask customers open‑ended questions and listen to responses about their projects and product needs; describe features and benefits of merchandise and steps involved in completing projects; demonstrate product and services knowledge when answering customer questions; identify opportunities to engage customers in other services programs.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• Reliable transportation required.
• Minimum education: high school diploma or GED.
• Preferred education: high school diploma or GED.
• Minimum work experience: 1+ years of previous related work experience.
• Preferred work experience: 1+ years of previous related work experience.

Work Details

• Travel Requirements: Travel between locations required.
• Physical Requirements: Must continuously stand or walk or regularly lift/handle/carry material or equipment of moderate weight (8‑20 pounds).
• Working Conditions: Located in a comfortable indoor area; conditions could produce mild discomfort on occasion.

Competencies

• Action Oriented
• Collaborates
• Communicates Effectively
• Customer Focus