Measure Tech (Part -Time) Minneapolis, MN
Position Purpose
The Measure Technician (In‑Home Advisor) works independently in a traveling field role supporting The Home Depot’s Field Services Organization. The role provides professional customer service that meets or exceeds company standards, performing in‑home measurement appointments, maintaining and improving customer relationships, supporting sales, handling product inquiries, taking measurements, and coordinating installations. The associate travels to appointments within a defined geographical area, uses company‑issued devices, and focuses on service goals such as customer service, measurement accuracy, timeliness, and sales productivity. This position reports directly to the Assistant Market Manager.
Key Responsibilities
- 60% – Appointment Measures: Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
- 35% – Customer Service: Ask open‑ended questions, listen to project needs, describe features and benefits, demonstrate product knowledge, answer questions, and identify opportunities for additional services.
- 4% – Collaboration: Cooperate with associates, supervisors, and managers to complete other assigned work activities.
- 1% – Compliance: Follow all policies, procedures, and adhere to the work schedule.
Travel Requirements
Travel between locations is required.
Physical Requirements
Must continuously stand or walk and regularly lift, handle, or carry material or equipment of moderate weight (8–20 pounds).
Working Conditions
Work is performed in a comfortable indoor area; conditions could produce mild discomfort on occasion.
Minimum Qualifications
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Reliable transportation.
Education
- High school diploma and/or GED (minimum and preferred).
Experience
- 1 + years of related work experience (minimum and preferred).
Competencies
- Action Oriented
- Collaborates
- Communicates Effectively
- Customer Focus