DirectJobHub
Jobs · OTHR · New York

Measure Tech - (Full - Time) - Kingston, NY

The Home Depot · Kingston, NY · 1 mo ago
OTHRFull-time

Position Purpose

The Measure Technician (In‑Home Advisor) works independently in a traveling field role supporting The Home Depot's Field Services Organization. The role provides quality professional customer service that consistently meets or exceeds company standards of excellence and customer expectations. Responsibilities include performing in‑home measure appointments, creating, maintaining, and improving customer relationships, supporting sales, handling product inquiries, taking measurements, and coordinating installations within the Measurement Services Center. The associate travels to appointments within a predefined geographical area, may also support company locations, and uses company‑issued devices. The focus is on achieving service goals such as customer service, measure accuracy and timeliness, and sales productivity. The Measure Technician reports directly to the Assistant Market Manager.

Key Responsibilities

  • 60% Appointment Measures – Complete daily routes for pre‑assigned measure appointments efficiently and accurately.
  • 35% Customer Service – Ask open‑ended questions, listen to customer project needs, describe features and benefits, demonstrate product and service knowledge, identify opportunities for additional services.
  • 4% Collaboration – Cooperate with associates, supervisors, and managers to complete other assigned work activities.
  • 1% Compliance – Follow all policies, procedures, and adhere to the work schedule.

Travel Requirements

Travel between locations required.

Physical Requirements

Must continuously stand or walk or regularly require lifting/handling/carrying material or equipment of moderate weight (8‑20 pounds).

Working Conditions: Located in a comfortable indoor area; conditions could produce mild discomfort on occasion.

Qualifications

  • Must be 18 years of age or older.
  • Must be legally permitted to work in the United States.
  • Reliable transportation.

Education

  • Minimum: High school diploma and/or GED.
  • Preferred: High school diploma and/or GED.

Experience

  • Minimum: 1+ years of previous related work experience.
  • Preferred: 1+ years of previous related work experience.

Leadership Experience

No previous leadership experience.

Competencies

  • Action Oriented
  • Collaborates
  • Communicates Effectively
  • Customer Focus

Similar jobs