MDU Account Executive - Remote in Texas

Primary Responsibilities

• Build, grow, and strengthen professional relationships with key decision-makers, including Property Managers, Leasing Managers, Community/HOA Boards, and Property Owners.
• Serve as the primary point of contact for all assigned MDU properties, addressing their needs and ensuring a high level of satisfaction with our services.
• Conduct regular on-site visits to assigned properties to maintain visibility and reinforce partnerships.
• Travel regularly between assigned markets to manage a multi-market portfolio effectively.
• Drive subscriber penetration and revenue growth within properties where we have active access agreements.
• Develop and execute strategic, property-specific sales and marketing plans to achieve penetration goals.
• Collaborate with the sales team to transition properties from the contract signing phase to the penetration phase successfully.
• Plan, coordinate, and host engaging on-site events for residents at properties with access agreements or bulk internet agreements (e.g., resident appreciation events, open houses, launch parties).
• Manage marketing collateral distribution and ensure optimal placement of promotional materials on-site.
• Utilize events and other marketing initiatives to generate leads and sign-up new subscribers.
• Maintain contract compliance and ensure all access agreement terms are met.
• Track and report on key performance indicators (KPIs) such as penetration rates, event attendance, and property relationship strength.
• Provide regular updates to leadership on portfolio performance and potential risks/opportunities.

Qualifications

• Minimum of 2+ years of prior, direct experience operating in an Account Manager or Business Development capacity specifically within the Multi-Dwelling Unit (MDU) space (e.g., Telecom/Broadband, Property Management, or Real Estate industries serving MDUs).
• Candidate must have prior experience focused on driving penetration, building property relationships, and hosting resident engagement events.
• Proven track record of meeting or exceeding sales/penetration goals.
• Exceptional interpersonal and relationship-building skills.
• Strong presentation and communication skills (written and verbal).
• Self-motivated, proactive, and capable of managing a large portfolio of accounts independently.
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
• Ability to plan and execute successful resident-facing events.
• Bachelor's Degree in Business, Marketing, or a related field (or equivalent work experience).
• Must have a valid driver's license and reliable transportation.
• Travel requirement is estimated to be up to 50%, involving frequent site visits and travel between assigned markets.
• Able to work flexible hours, including some evenings and weekends to host resident events.