MDM Engineer III

Key Responsibilities

• Ensures compliance with Standard Operating Procedures (SOP)
• Lead the design, implementation, and ongoing optimization of MDM (Intune and Workspace ONE) platforms
• Define and maintain enterprise standards for:
• Device enrollment and provisioning
• Configuration and compliance policies
• Application management
• Own macOS and iOS management strategy, including:
• Zero-touch provisioning models
• OS lifecycle governance and upgrade strategy
• Declarative MDM capabilities
• Design and enforce device security controls in partnership with security teams:
• Conditional Access policies
• Device compliance frameworks
• Certificate-based authentication solutions
• Serve as the final escalation point for complex or systemic endpoint issues
• Evaluate, pilot, and implement new MDM features, tools, and platform capabilities
• Lead platform migrations, coexistence strategies, or consolidation between Intune and Workspace ONE
• Mentor and provide technical guidance to Level 1–2 engineers
• Collaborate cross-functionally with identity, security, infrastructure, and service management teams
• Own technical documentation, architectural artifacts, and the MDM platform roadmap
• Perform advanced ChromeOS design and support, as applicable

Skills And Experience

• Expert-level knowledge of Microsoft Intune and Workspace ONE, including architecture, design, and advanced configuration
• Deep expertise managing macOS and iOS platforms at enterprise scale, including modern Apple management frameworks and Declarative MDM
• Strong capabilities in designing and enforcing:
• Device enrollment and provisioning strategies
• Configuration and compliance standards
• Secure application management models
• Advanced understanding of Zero Trust and modern endpoint security principles, including Conditional Access and device trust
• Proven ability to perform deep troubleshooting and root cause analysis for complex or systemic MDM issues
• Strong scripting and automation expertise using Bash, PowerShell, and REST APIs
• Experience integrating MDM platforms with identity, security, and endpoint protection solutions
• Proven ability to evaluate, pilot, and implement new MDM capabilities and platform enhancements
• Demonstrated skill in defining technical standards, influencing design decisions, and setting platform direction
• Experience mentoring and guiding junior engineers through technical leadership and best practices
• Experience with cross-platform endpoint strategies (preferred)

Additional Details

• Expect work shift of M-F 8am-5pm EST
• Must be able/willing to work off shifts, nights, weekends as required

Nordic

• Equal opportunity employer
• Committed to creating an inclusive environment for all employees and applicants