McGeorge Toyota - Cashier & Service Booker
McGeorge Toyota · Henrico, VA · 26 mo ago
Customer ServiceFull-time
Responsibilities
- Process internal and external claims with labor operations and all necessary information required by the manufacturer.
- Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies.
- Determines and enters the applicable labor operation codes, failure codes, and enter them on the repair orders.
- Interprets and translates technician’s comments into damage codes/operation codes.
- Ensures all correct parts have been charged and if necessary re-priced.
- Flags the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
- Supports the Cashiers with customer pay internal and external repair orders.
- Stays current on product changes, new products, and warranties.
- Affords assistance to the Service Department, as needed.
Qualifications
- High school diploma or equivalent.
- Knowledge of administrative and clerical procedures such as word processing and mathematical principles (adding, subtracting, dividing, multiplying, and percentages).
- Ability to compile, categorize, calculate, or verify information or data; pay attention to detail; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.
McGeorge Perks
- Weekly Pay - get paid every Friday!
- Retirement Savings Plan (401k) with a generous Company match
- 5 days of Vacation Time (PTO) eligible after 6 months of employment.
- Closed Sundays!
- Paid time off for Major Holidays
- Vision, dental, and medical care benefits available after 90 days.
- Company provided Life Insurance
- Company Discounts for Parts, Service, Body Shop Repairs & New or Used Vehicle purchases.