Jobs · Customer Service · Virginia

McGeorge Toyota - Cashier & Service Booker

McGeorge Toyota · Henrico, VA · 26 mo ago
Customer ServiceFull-time

Responsibilities

  • Process internal and external claims with labor operations and all necessary information required by the manufacturer.
  • Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies.
  • Determines and enters the applicable labor operation codes, failure codes, and enter them on the repair orders.
  • Interprets and translates technician’s comments into damage codes/operation codes.
  • Ensures all correct parts have been charged and if necessary re-priced.
  • Flags the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
  • Supports the Cashiers with customer pay internal and external repair orders.
  • Stays current on product changes, new products, and warranties.
  • Affords assistance to the Service Department, as needed.

Qualifications

  • High school diploma or equivalent.
  • Knowledge of administrative and clerical procedures such as word processing and mathematical principles (adding, subtracting, dividing, multiplying, and percentages).
  • Ability to compile, categorize, calculate, or verify information or data; pay attention to detail; work well with the public; communicate in a professional manner on the phone, internet and in person; and use standard office equipment.

McGeorge Perks

  • Weekly Pay - get paid every Friday!
  • Retirement Savings Plan (401k) with a generous Company match
  • 5 days of Vacation Time (PTO) eligible after 6 months of employment.
  • Closed Sundays!
  • Paid time off for Major Holidays
  • Vision, dental, and medical care benefits available after 90 days.
  • Company provided Life Insurance
  • Company Discounts for Parts, Service, Body Shop Repairs & New or Used Vehicle purchases.

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