MCA ISO Relationship Manager

Requirements

• Cultivate and manage relationships with existing ISOs and brokers
• Actively identify and onboard new ISO partners to expand our network
• Provide ongoing support and communication to ISOs regarding product offerings and process improvements
• Instill confidence in ISOs by being knowledgeable about our funding solutions and guidelines
• Collaborate with internal teams to address ISO inquiries and resolve issues promptly
• Analyze partnership performance, sales trends, and client feedback to enhance strategic direction
• Develop training materials and sessions for ISOs to ensure they understand our products and services
• Attend industry events and networking activities to expand relationships and promote High Rise Capital

Responsibilities

• Proactively seek out new relationships while also nurturing existing accounts to maximize opportunities for both parties
• Identify and onboard new ISO partners to expand our network
• Provide ongoing support and communication to ISOs regarding product offerings and process improvements
• Collaborate with internal teams to address ISO inquiries and resolve issues promptly
• Analyze partnership performance, sales trends, and client feedback to enhance strategic direction
• Develop training materials and sessions for ISOs to ensure they understand our products and services
• Attend industry events and networking activities to expand relationships and promote High Rise Capital

Qualifications

• Proven experience in relationship management, sales, or business development, especially in the finance or MCA space
• Strong communication and negotiation skills
• Ability to analyze market trends and adapt strategies accordingly
• Customer-focused with a dedication to client satisfaction
• Experience working with ISOs or direct sales channels is a plus
• Proficient in using CRM software and managing sales pipelines
• Ability to work independently and manage multiple projects simultaneously
• Driven, goal-oriented, and results-focused
• Enthusiastic about building relationships and fostering collaboration
• Solutions-oriented with a knack for troubleshooting and problem-solving
• Strong understanding of the MCA industry and funding processes
• Eager to learn and grow within a fast-paced environment