Maximo 9.0 / IBM MAS Functional Administrator

North America Regional Lead for Maximo 9.0 / IBM MAS functional administration.

Qualifications

• Launched Maximo 9.0 in the past; understands runbook for proper implementation and best practices leveraging Maximo features
• Extensive experience in administrative functions for Maximo (Mas 9.0)
• Ability to train and guide local Denso, MSR (Mexico Sub Region), and NSR (North Sub Region) resources in Maximo administrative functions
• Can support North America locations in the United States, Mexico, and Canada (Eastern, Central, Mountain Time zones)
• Demonstrated ability to work within cross-functional teams
• Excellent communication, presentation, and stakeholder management skills

Responsibilities

Pre-Migration

• Asset and Data Inventory: Identify configurations, customizations, workflows, integrations, and data objects for migration
• System Validation: Ensure the source Maximo instance meets IBM and business requirements, including supported versions, database readiness, and regional compliance
• Environment Preparation: Coordinate contract, licensing, infrastructure, and connectivity provisioning within regions
• Migration Planning: Document steps, timelines, and resource allocation; communicate with teams
• Security & Compliance Review: Address business and regulatory requirements
• Stakeholder Coordination: Collaborate with IT, Maximo Regional Leads, IBM, and cloud service providers to coordinate and provision required resources
• Migration Data Export and Validation: Supervise database exports, customization archive creation, and ensure files accessibility
• Automation Setup: Deploy MAS using operators, custom resources, and automated scripts for each region

Migration Oversight

• Monitor migration progress, resolve issues, track changes, and report exceptions
• Testing and Certification: Lead user acceptance, workflow, reporting, and integration testing for migrated regions
• Documentation & Support: Record migration steps, train users, and support cut-over to the new MAS environment
• Security/License Review: Confirm security, disaster recovery, and licensing settings post-migration

Go-Live and Stabilization

• System Health and Maintenance: Review Maximo logs, crontasks, and integration queues for failures or delays; monitor integration points and reprocess failed transactions; perform database health checks (index refresh, query monitoring) to ensure job plans, PMs, and work orders run efficiently
• User and Access Management: Add or modify user accounts and roles as staff or contractors change; audit user group memberships to confirm proper segregation of duties; review login exceptions and troubleshoot region-specific authentication issues
• Data and Configuration Validation: Run data integrity reports on work orders, assets, and inventory to catch duplicate or orphan records; validate that weekly Preventive Maintenance (PM) and Job Plans schedules are aligned to actual capacity using Graphical Work Week and Graphical Scheduling Dashboard; adjust allocations or schedules when resource load balancing shows upcoming conflicts
• Reporting and Performance Review: Review weekly KPIs for work order throughput, SLA compliance, and backlog aging; generate scheduled reports or dashboards for reliability and maintenance teams; summarize findings in a weekly report shared with the Regional Ops Manager and corporate EAM Lead

Post-Migration Support

• Address post-migration issues and ensure system stability
• Continuously monitor system performance, availability, and health to proactively identify and resolve issues, preventing downtime
• Provide ongoing support and training to end-users, troubleshooting problems and helping users maximize the system’s capabilities
• Analyze system usage and user feedback to implement improvements, optimize workflows, and enhance the overall user experience
• Manage and update system configurations, automation scripts, workflows, and integrations to adapt to evolving business needs
• Ensure data integrity by performing regular data audits and optimizing database performance
• Leverage AI and predictive analytics tools within Maximo to improve maintenance strategies and asset management effectiveness
• Maintain security settings, access controls, and ensure compliance with company policies and regulatory requirements
• Plan and execute system upgrades, patches, and fixes to keep Maximo up to date and secure
• Collaborate with NAITS/NAITDC teams, business units, and external vendors to align Maximo’s capabilities with organizational goals and technology