System Administrator
Devonshire · Lowell, MA · 2 wk ago
Information TechnologyFull-time
Essential Functions & Responsibilities
- Infrastructure & Server Administration
- Administer, maintain, patch, and optimize on-premise Microsoft Windows Server environments.
- Manage virtualization platforms (VMware/Hyper-V) including provisioning, resource optimization, and monitoring.
- Maintain system performance, capacity, and availability to ensure reliable operation.
- Identity, Access, & Security Management
- Administer Active Directory, including OU structure, DNS, DHCP, Group Policy, and role-based access.
- Manage and monitor Entra ID (Azure AD) for hybrid identity, SSO, conditional access, authentication policies, and security posture.
- Maintain and support Identity lifecycle management, privileged access workflows, and access review processes.
- Cloud & Hybrid Cloud Administration
- Support and administer Microsoft Azure services including virtual machines, storage, networking, security, and monitoring.
- Manage hybrid identity, Azure AD Connect, and synchronization processes.
- Aid in cloud resource governance, cost optimization, and policy compliance.
- Microsoft 365 Administration
- Administer Microsoft 365 platform services, including Exchange Online, Teams, SharePoint, OneDrive, and security/compliance center tools.
- Deploy and manage configurations and compliance policies in Intune for workstation and mobile device management.
- Support licensing, auditing, and tenant-level configuration.
- Application & System Management
- Maintain enterprise applications running on Microsoft platforms.
- Perform updates, configuration, patching, and break/fix support for core server applications.
- Manage backup, restore, and disaster recovery readiness for all systems.
- Operational Support & Collaboration
- Respond to escalated system issues, outages, and service requests.
- Document procedures, configurations, diagrams, and system changes.
- Work with cross-functional teams on projects, integrations, and infrastructure upgrades.
- Participate in on-call rotation and after-hours maintenance windows as needed.
- Experience 3–5+ years in system administration or infrastructure support.
- Hybrid environment experience (on-prem/cloud) is required.
- Bachelor’s degree in Information Technology, Computer Science, or a related field is preferred.
- Preferred Certifications: Microsoft Certified: Azure Administrator (AZ-104), Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL Foundation or similar framework certification, CompTIA Network+, Security+ (optional but valuable).
- Strong knowledge of Windows Server (2016/2019/2022) administration.
- Expertise in Active Directory, GPO design, DNS/DHCP, and domain services.
- Hands-on experience with Azure and Entra ID.
- Proficiency with M365 (Teams, SharePoint, Exchange Online, OneDrive).
- Experience with Intune for device and application management.
- Familiarity with zero-trust principles and security best practices.
- Strong skills in analysis, troubleshooting, and documentation.
- Ability to lift up to 40 lbs. for server and hardware installation.
- Ability to work in datacenter/server-room environments.